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The Dressing Room / Left hungry

1 CT, United States Review updated:

I'd eaten in The Dressing Room, Paul Newman's restaurant once before and had a wonderful experience.

My husband and I eagerly went back to celebrate our anniversary last weekend. The waiter (very pleasant guy) handed us our menus and warned us "the dynamic had changed."

Boy, had it. The food was delicious, and the service was attentive and pleasant, but we left hungry. The more than adequate portions I'd enjoyed the other time I visited had been replaced by what amounted to samples.

We expected to pay $100+ dollars for dinner (and we did; we paid $140, which included 20% for the server), but it would have been nice to have been fed.

I'm a longtime admirer of the late Newman and his family and all the good work they do, so it makes me sad to say we probably won't be back.

Will keep buying the Newman-Os, though.

Te
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  • Va
      14th of Jul, 2008
    0 Votes
    The Dressing Room - Offered me a full refund if I never came back
    The Dressing Room
    United States

    Dressing Room - 700 Broadway, Vancouver Canada

    Have shopped there for 9 years and now closed sister store. This is a middle of the road women's dress shop, casual to corporate wear, with generous sales, but is not a discount store.

    Purchased a summer weight sweater off the sale rack, which revealed large holes at seams and zipper upon hand washing and light drying. When tried to return for refund was told as it was "discounted" when purchased I would only get a 10% refund. I paid 46.00 at 1/2 price.

    I said was insulted and suggested a full refund. She was not happy but offered me a store credit as per their policy. Given that she had tried to pull a fast one, I said I preferred a full refund, in cash. At this point a store clerk turned around and told me to be quiet. When I told her to mind her own business the manager told me she would give me a cash refund if I never came back.

    I said I would take the refund but refused to promise never to shop there. She rescinded the offer of the refund. I then took the written store credit, refusing to give my name or phone number. At this point another employee came from the back and started yelling at me about my attitude, demanding to know why wouldn't I take the refund and told me to get out and stay out.

    It seems that in standing up to unfair treatment I stood out as a woman never should, loud, proud and not taking anything from them.

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