do not lease at the domaine
**See below for the letter I wrote to this apt. management co., "The Connor Group". I'm still trying to get a response. All of the bad reviews are right!
I am writing in regards to my experience with the service I have received from the staff at The Domaine in Plano, TX. I am set to move into unit #1021, which is supposedly the "Orleans" floorplan. The process, due to the complete lack of organization and service provided, has been a debacle.
On 7/30/08, after the manager Allisa had faxed me floor plans the day prior, I came in and Casey showed me the A1 and A3. She also told me that I could come back by 8/1/08 and view the Orleans, which is the main floor plan I was interested in.
I came back in 8/1/08 as Casey had indicated, and Jamie showed me what was supposed to be the Orleans but it was actually the Talon. I had also called my best friend to come see what was supposed to be the Orleans as well, so we both wasted our time. I went ahead and applied and put down the deposit 8/1/08 to hold #1021 for an October move in.
During the process I have heard several different answers regarding carpet, whether someone is living above me, etc. It's a cluster. Please see the attachment which is the letter I mailed to Allisa, the manager, on 8/1/08 and she received 8/2/08. After receiving this letter, she did not bother to call me. No one has bothered to call me to discuss the attached letter, to confirm I was approved...there's been zero customer service at all with the exception that Jamie has been at least courteous when I do call and speak to her.
On Tuesday 8/12/08 Jamie had advised me that on Wed. I could view an "Orleans" floor plan so I can view what my floor plan will look like. I told her that I could come by Thursday 8/14/08 at 11:30 am and she said that would be set. She would not be available but Casey could show it to me.
Today, Thursday 8/14/08, I called Casey to confirm we were set per Jamie to view the "Orleans" floor plan at 11:15 am. She blasted me with rudeness telling me that there was not an "Orleans" floor plan to view, she had been there longer than Jamie, and I had already been told that I couldn't view on this month. Unbelievably, Alissa who is the manager, was in the background at this time telling Casey what to say.
I really need someone in upper management at the Connor Group to contact me. I don't understand why there is a manager at the Domaine that has such a disregard for customer service. I work in corporate relocation, recommend luxury apts. for my transferees all day long, and have printed the list of all Connor Groups apts. I cannot even fathom referring anyone to one of your properties and I will tell my realtors in our network to do the same. I've spent too much time on this, taken 10/10/08 off work to move, have everything lined up to move into the "Orleans" that day to just start over elsewhere again. Please have someone in upper management call me ASAP so I can finish this transaction with someone professional and competent.
Is The Domaine Apartments / Inland Residential Real Estate Services legit?
The Domaine Apartments / Inland Residential Real Estate Services earns 87% level of Trustworthiness
Excellent Trust Notice: The Domaine Apartments / Inland Residential Real Estate Services near-perfect at 87% trust. Use with confidence, maintaining usual caution.
We found clear and detailed contact information for The Domaine Apartments / Inland Residential Real Estate Services. The company provides a physical address, 3 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of The Domaine Apartments / Inland Residential Real Estate Services's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
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- Domaineapts.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The domaineapts.com may offer a niche product or service that is only of interest to a smaller audience.
- The Domaine Apartments / Inland Residential Real Estate Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of The Domaine Apartments / Inland Residential Real Estate Services complaint handling
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The Domaine Apartments / Inland Residential Real Estate Services contacts
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The Domaine Apartments / Inland Residential Real Estate Services phone numbers+1 (833) 434-9877+1 (833) 434-9877Click up if you have successfully reached The Domaine Apartments / Inland Residential Real Estate Services by calling +1 (833) 434-9877 phone number 0 0 users reported that they have successfully reached The Domaine Apartments / Inland Residential Real Estate Services by calling +1 (833) 434-9877 phone number Click up if you have UNsuccessfully reached The Domaine Apartments / Inland Residential Real Estate Services by calling +1 (833) 434-9877 phone number 0 0 users reported that they have UNsuccessfully reached The Domaine Apartments / Inland Residential Real Estate Services by calling +1 (833) 434-9877 phone number+1 (972) 202-1000+1 (972) 202-1000Click up if you have successfully reached The Domaine Apartments / Inland Residential Real Estate Services by calling +1 (972) 202-1000 phone number 0 0 users reported that they have successfully reached The Domaine Apartments / Inland Residential Real Estate Services by calling +1 (972) 202-1000 phone number Click up if you have UNsuccessfully reached The Domaine Apartments / Inland Residential Real Estate Services by calling +1 (972) 202-1000 phone number 0 0 users reported that they have UNsuccessfully reached The Domaine Apartments / Inland Residential Real Estate Services by calling +1 (972) 202-1000 phone number+1 (833) 332-2564+1 (833) 332-2564Click up if you have successfully reached The Domaine Apartments / Inland Residential Real Estate Services by calling +1 (833) 332-2564 phone number 0 0 users reported that they have successfully reached The Domaine Apartments / Inland Residential Real Estate Services by calling +1 (833) 332-2564 phone number Click up if you have UNsuccessfully reached The Domaine Apartments / Inland Residential Real Estate Services by calling +1 (833) 332-2564 phone number 0 0 users reported that they have UNsuccessfully reached The Domaine Apartments / Inland Residential Real Estate Services by calling +1 (833) 332-2564 phone number
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The Domaine Apartments / Inland Residential Real Estate Services emailsinfo@domaineapts.com100%Confidence score: 100%Support
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The Domaine Apartments / Inland Residential Real Estate Services headquarters6400 Windcrest Drive, Plano, Texas, 75024, United States
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