I was a 15 year old girl who scraped up enough mony to order the "world famous" custom fit Dehner riding boots,
only to recieve an improper fitting custom boot.... so I sent back to have the boots to be made proper to my leg...
With a note ... 'DO NOT TOP'!!!!!!
They sent me an invoice to pay $75 plus postage and handling of $12 for..........' topped boots'!!! ( I will send all this evidence to you if you so desire)
I then called [protected] ....and was intimidated by the president ( D.D. Ketzler) who told me to pay for the topping or forget the boots!!!!!!!!!!
I told him that is not what I ordered, he simply ignored me.
I then find out they donated my boots to a pony club.... without reinbursing me my money! (as they Say is their policy)