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The College Network / refunds

Louisville, KY, United States Review updated:

The College Network Reps definitely need to know the rules and regulations of TNC. My wife was told that she could get out of her classes if she decided to take her first class and she couldn't do it. The rep said it would be "no problem". Well, she decided that she would feel more comfortable in an actual classroom setting so we called to cancel. "Well, there is a 4 class minimum that you have to take." the rep told us. He then gave us a 1-800 number to call. The academic advisers informed us that we had to pay back the entire loan! Who is lying to us???? We have been told 3 different things! So, just be aware of all of the fine print and don't let your rep come in and sale you this college. Take your time. Also, always check out the BBB website. Don't make the same mistake we did. Hopefully we can settle this dispute, I just don't want to pay $8, 000 for 1 class!

We
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Comments

  • We
      1st of Mar, 2010

    This matter has been resolved. I would like to thank TCN for their professionalism with this problem.

    0 Votes
  • Ta
      1st of Mar, 2010

    Iam in the exact same bopat now its affecting my credit! I cant get a mortgage until its gone. What did you do?

    0 Votes
  • Mn
      10th of May, 2010

    May I ask how things were resolved? I have had one headache after another! If you could email me with any advise and help I would greatly GREATLY appreciate it! thanks! [protected]@aol.com

    0 Votes
  • Jm
      6th of Jun, 2010

    Same here. Can you please email me the same? I would grealty appreciate it!! [protected]@yahoo.com

    0 Votes
  • Dd
      10th of Jul, 2010

    yes please i want to know how i can get rid of this service!!! my email is [protected]@yahoo.com!!

    0 Votes
  • Lp
      11th of Jan, 2011

    There are 4 requirements to proceed with a class action.
    1. Numerosity - enough plaintiffs to make class action an efficeint way to handle the claim.

    2. Commonality - common issues of fact and law for each claimant

    3. Adequacy of Class Rep - the person who is the class representatitve needs to have claims that are the same as the class members and that they are capable of serving as the representative.

    4. Adequqcy of Counsel - that the law firm representing the class has sufficient skill and resources to represent the class.


    A certified class action suit is one brought on behalf of a large group of people as plaintiffs who have suffered some similar harm from the same actions of the defendant or defendantsA certified class action suit is one brought on behalf of a large group of people as plaintiffs who have suffered some similar harm from the same actions of the defendant or defendants


    Read more: http://wiki.answers.com/Q/How_do_you_start_a_class_action_lawsuit#ixzz1Ak7MmoSI

    0 Votes
  • Ti
      8th of Apr, 2011

    I wish there was a class action lawsuit against tcn they are frauds and liars and now I'm paying 6000 dollars for nothing...I can't afford to finish school now because I have to pay it off first. They are terrible people and I hope my lesson learned will help someone else not make the same mistake...DON'T BELIEVE A WORD THEY TELL YOU!!!

    0 Votes
  • Go
      9th of Jun, 2014

    please help same problem [protected]@yahoo.com

    0 Votes
  • Vi
      5th of Jul, 2014

    I have been victimized by these callous, opportunist college network people! They connived with a credit union to release the funds to them and they are paid in full! Do they care if you want to rescind their contract, NO! I have been having nightmares, palpitations and countless sleepless nights due to threats and harrassment form these people. THIS IS AMERICA! Why this is being tolerated and ignored by people we elected! [protected]@aol.com

    0 Votes
  • Tc
      7th of Jul, 2014

    Ms. Agrisola,

    We have attempted to contact you to discuss your concerns and resolve them to your satisfaction; however we have been unable to reach you.

    Your success and satisfaction with our products and services is important us. Please contact Customer Support at 1-800-634-1443 at your convenience and we would be happy to answer any questions you may have related to your purchase.

    0 Votes
  • Ch
      8th of Jan, 2015

    how do you get rid of their service please help. [protected]@yahoo.com

    +1 Votes
  • Li
      7th of Mar, 2015

    My daughter only took a class and has been paying for over 2 years now. Said no refunds. Is there a way to get a refund. I would love to know. email me at [protected]@hotmail.com

    0 Votes
  • Jo
      9th of Apr, 2015

    We have paid over $8, 000 without my wife ever taking a class. We have been told no refunds after 30 days. Please email me with the resolution from your experience. Thank you. [protected]@yahoo.com

    +1 Votes
  • Be
      23rd of Jul, 2015

    Please help send me info [protected]@gmail.com

    0 Votes
  • Be
      23rd of Jul, 2015

    Colege network is a scam and I need help getting my money back [protected]@gmail.com

    +1 Votes
  • Vi
      26th of Oct, 2015

    I went with TNC, enrolled in Excelsior. Have not been able to take any classes because of my health. I asked the collegse network for a refund and was told "NO". I could sure use help with this. Can't afford a Lawyer, but may have to . Would like to be contacted by someone who can help me settle this. Thank You. [protected]@msn.com.

    +1 Votes
  • Ki
      1st of Dec, 2015

    please inform me on how you were able to resolve your problem. No matter who I talk to it just doesn't seem to get resolved. I can't seem to get a refund for classes that I will never take. Please email me at [protected]@hotmail.com. TCN is such a scam.

    0 Votes
  • Ca
      10th of Dec, 2015

    I am trying to get refunded for services not rendered based on a clause in the "contract" as the telephone representatives like to put it. Apparently I had 5 days to decide if I wanted to start the class or not.( Local colleges give you 15 days to withdraw from class with a refund!) Please contact me for further discussion. [protected]@msn.com

    0 Votes
  • Pe
      28th of Apr, 2016

    I could use some info have not been able to finish the first lesson and pass the practice test. Would like some info please email me at [protected]@yahoo.com Thanks

    0 Votes
  • Ky
      31st of Aug, 2016

    I have been going through the same thing with The College Network. Paying $250 a month now for over two years and have not even done one class. I was lied to by the representitive and when I tried to cancel was told I have to pay the full amount which will take years even though I have not used the materials. I can't afford to pay my regular student loans because of this or attempt to continue my education. I work two jobs and can barley afford my regular bills. This company has taken away time from my family and is an ongoing stress in my life. If you know any way to resolve this issue please send information to [protected]@gmail.com

    0 Votes
  • Am
      22nd of Jan, 2017

    I completely understand. I have paid my loan off but cannot get to do even one class because since then my son has had a heart transplant and my teenage daughter had been in the hospital several times due to her handicap. I called on year two to cancel the whole thing and they told me the same that I couldn't get a refund and it didn't matter why. All they reminded me was that I could start anytime. this is my 6th year and I haven't took even a class, reminded the lady that my kids illnesses will not go away and I do not have time to sit down for several more years. If there is any way to get a refund that would be absolutely great. I wish I never listened to the lady that came to visit me at my home. They do what they can to sell you it but when you cant do it due to life situations no one is there to help you out. Please email me with any suggestions. [protected]@gmail.com

    0 Votes
  • Pe
      2nd of May, 2018

    I have paid out of pocket for the College Network and have never taken a class. Is it possible to get my money back. I can be contacted at [protected]@yahoo.com. Thank You.

    0 Votes
  • Ea
      6th of Jun, 2018

    East Coast 911
    I signed up for The College Network back in 2012-13. When I found out that I had to go to another university (Indiana State University), I immediately declined the offer. I had already took out a loan with Southeast Financial Credit Union.
    My Advisor told me it was too late and I could not get my money back. I have not taken any classes or taken any tests and I am still paying on the loan. The loan was over $9, 000.00 and I owe around $2800.00. Please someone help me to get my money back or stop paying this loan. Is there a class action suit that we can come together and WIN? My email address is [protected]@gmail.com.

    0 Votes
  • Sh
      26th of Jul, 2018

    I have also lost money and taken one class . we moved so i called and stated i was no longer interested and tried to get the money back i also included the fees for all the tests that i was suppose to take I've called several times half the time i get noone or i get the transfer from one department to the next when I finally did get to the "right department" they stated i couldn't get a refund on any of it they also stated that i could transfer the education to someone in my immediate family but i also found out that was a lie. So in the end I paid roughly 10, 000 for something i can no longer use. So if anyone has a way to get some or all of the money back that would be great . TY !!

    0 Votes
  • Sh
      26th of Jul, 2018

    @sherryka my email is [protected]@yahoo.com

    0 Votes

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