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1.3 841 Reviews

Coca-Cola Complaints Summary

68 Resolved
773 Unresolved
Our verdict: If considering services from Coca-Cola with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Coca-Cola reviews & complaints 841

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9:15 am EDT

Coca-Cola 2 liter bottles of coca cola

I am writing you today regarding the opening of 2 litter bottles of Coca Cola. In the past two months, I have had at least 4 different bottles of Coca Cola that I could not open. The top was so tight that I had to use a knife to literally cut the top off. Yesterday, I tried to open it with my hand, and walked away with a huge bruise on my inner hand. And still had to use a knife. I am a life time drinker of Coca Cola, however, after yesterday I actually said, I might have to switch to Pepsi. I really don't want to do that. Please look into this. By the way, I am only 37 years old and have very strong hands. So it's not me, it's the Coca Cola bottles!

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8:56 pm EDT

Coca-Cola six pack of coca-cola (16.9 oz)

We bought a six pack of Coca-Cola sodas in the 16.9 fl oz bottles this past weekend. We purchased these at the H-E-B grocery store in Big Spring, Texas.
Initially, I did not notice anything wrong with them as I picked them up by the plastic grip. Once we arrived home, though, and I unloaded the groceries from our Jeep, I noticed that the bottles were extremely sticky. Once again I did not think anything of it immediately because I've known of other bottles that are sticky from a busted bottle in the same shipment.
Later that evening I went to put them in the refrigerator and noticed that they had different levels of soda in them. My husband and I checked the bottles and they were all still sealed. The levels of soda were not too drastically different, so we just put them in the refrigerator and went about our business.
Today when I opened a soda, I noticed that it had no fizz to it whatever. It didn't make any noise when I twisted open the cap. I took a drink of it and, as I suspected, it had zero flavor to it. Each soda in this set has been flat. One of them, though, is extra crazy! I am including a picture of this one! The bottle is crushed in on the sides and soft to the touch. It looks like a half-empty bottle, but it is full of soda!
We buy Coca-Cola products very often (some would say way too often). We spend at least $30 a week on your products. We've never had a problem before, but this was very disappointing.
I would love for you to make it right any way you can! My Coca-Cola addiction depends on it! :)

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9:40 pm EDT
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Coca-Cola 1.25 bottle

I want to know why coke from Aldi in Caboolture Queensland always taste flat with no bubbles. I want to know if it's a true product coke a cola has been a addiction in my family for years going back to my grand mother . It's very disappointing as I look forward to finishing a hard day at work to come home to a class of coke that is full of bubbles. Not like what I have been getting from Aldi So FRUSTRATING

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1:32 pm EDT
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Coca-Cola truck driver

On 8/24/18 at 12:00 pm off of Las Olas Blvd in Fort Lauderdale, FL, a Cola-Cola truck was blocking the driveway from me exiting, I went to the workers that were in the back of the truck, unloading for a delivery and informed then that they were blocking me in.

They said they needed to make a delivery and I returned said I need to get back to work, they did not care. As they continued to load for there delivery and I told them that I would call the cops, one replied call the [censored]ing cops. I then started taking pictures of truck and license plate - 977 8CA

They made there delivery and had me blocked in for over 20 minutes and when finally entering there truck, looked at me and laughed.

I don't understand how people who work for a big company can treat others this way, I am very upset and pray this gets taking care of because the next time this happens, I will file a report with the local police department, you can't just block peoples driveways.

Jacqueline McMahon
[protected]@hotmail.com
[protected]

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5:02 am EDT
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Coca-Cola cash prize not delivered

Hon'ble
Coca-Cola Company prize Redemption Center Thailand issued notification in May 2015 that I'm winner from May batch 2015 vide given Ticket number of a half million USD prize. But after getting claimed with id documents my claimed cheque not delivered me till date with documents and enforced me to get transfered through the manager Mr. Kosit Panpiemras of Bank of Bangkok. Manager demanded certain transfer documents costs about USD950 through lawyer there in Thailand that I cannot afford on reasons that I've already claimed the my prize in the shape of cheque it was forced and pressing act. Manager abused in written from bank e-mail address me at my e-mail address against ethical standards. Since date to till date my winning cheque is undelivered me over the years, this abusing bank behaviour led complaints in his majesty the king Mr. Bhoomibol Adulydej and now king as well. I request needed action to be delivered me my won prize cheque as soon as possible with 18% interest for delay and abusive harrassment done. My e-mail address: [protected]@yahoo.in, Ph [protected].

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2:50 pm EDT

Coca-Cola replacement cooler

The cooler in our store is broken, and I called the repair department on July 27th, the technician guy came and told me the model is too old and they will deliver a new one the replace it, and the company will call me before the delivery. By July 30th, I still haven't revived any calls, so I called again, the representatives said there was no note saying we need a new cooler, and she told me the latest will be August 1st for the cooler delivery. On August 1st, I called again, the girl said they called me which they didn't so they booked another delivery and said the latest will be August 3rd. On the 4th, I called they customer service, and the guy keep avoiding my questions and told me to call on Monday, Then I called on Monday, which is August 6th, and they said they will call me the next day. On the next day, I did received thew call, but it was to confirm the details. "?" So i waited two weeks to confirm my request? I don't know what is going on right now, some of our drinks are already had gone bad.

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2:10 pm EDT
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Coca-Cola promotion prize

I won a prize in February, 2018. By April, I had not received the prize. After several emails, I was informed that the vendor was out of the prize but would send something else. May, June, July and August, the customer service group promises to help but they never follow-up and continue to email the same email advising that they will contact me when they get more information. One promise told me that someone would call in 24 hours.The crowning blow was my attempt to escalate the problem to a manager. The customer service rep. refused to give me any supervisor's name nor the name of the manager/director of the department. He (John) claimed that he did not know anyone's name...PLEASE. Some of the many reps that talked to are Josh, Lah and John. So what's next for me...a Twitter message, Yelp? reference #: [protected]

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1:03 pm EDT
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Coca-Cola coke 16 oz 6 packs of diet coke

The last three times I have bought this product, they have leaked out when bottles are tipped side ways. The caps are not at all tight. In the past, it was sometimes a problem untwisting them. I 'd rather have this problem than the leaking. These drinks lose some of their fizz and go flat.

I shop at Kroger, 5713 Edmondson Pike, Nashville, TN 37211.

Connie Moore

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8:37 pm EDT

Coca-Cola can drink

On Sunday Aug. 4th, I purchased a can soda at a local marathon store. I was drinking the soda after finishing my meal. I felt a chunky object enter my mouth...I spit it into a plate! It was a big, of course it was dead. It made me throw up everywhere. I've never had this happen, but I am not pleased to say the least. I have spent the rest of this evening sick to my stomach. I'm not sure if I will ever be able to drink out of a can again.

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12:25 pm EDT

Coca-Cola coke 16.9 oz bottles

On 7-24-18 I purchased 3 6 packs of the 16.9 oz bottles of coke from winn dixie they were buy 2 get one free and i just pulled them out of the closet and have opened the 3rd bottle on one of the 6packs and they are flat, the lid did not appear to be on real tight and it seems to be low on carbonation.
Reads under proof of purchase: [protected] .5L 6PK EXP: SEPT 2418 HWA
1359 2

BAR CODE: 0 [protected] 5

[protected]@GMAIL.COM
[protected]

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10:00 am EDT
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Coca-Cola price of coca cola

I am a coca cola retailer and I discovered that there is neither discount nor rebate in my purchases. The same amount is charged for buying in larger quantity as buying in smaller quantity. An example is the price of coke which goes for 1800 per case. If I buy 100 cases, it's 1800 multiply by the quantity, if its 1 case its still 1800. I believe there suppose to be discount for large purchase? If not why in respect of coca cola?

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10:52 am EDT

Coca-Cola sales representative james harrison

this guy James Harrison is new rep in the area, only came 2 times an He was not willing to do business with us, am ready to place an order for my business I told him and yesterday 7/25/18 he say he will remove the cooler from my business no matter what I do, he is the one who decide he said I never had a problem before until this new representative James Harrison show up I never deal or met with this guy and from the first time he stop in my business he wants to remove the equipment from my business .
PANADERIA LA ESTRELLA
1310 corporation pkwy
suite G
Raleigh NC 27610
[protected]

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10:32 am EDT

Coca-Cola the coca cola's I purchased

I bought a pack of coca cola bottles and they were flat. It was very upsetting to have to drink flat coke. I buy cokes all the time and this time it was not a very good experience, and i was upset and very disappointed. I have always had a good experience with my cokes they have been good until this time. It just made me so upset and mad and thought y'all should know about my experience and how my cokes were flat!

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2:20 pm EDT

Coca-Cola 16.9 0unces coca cola 6 pack

I bought 1 6pack and 1 8 pack of your product the six pack is rather flat barely any carbonation. Coke is my drink of choice so I was rather surprised. It's not one bottle its 3 so far it's like the lid doesn't fit well I put one bottle in my purse and it leaked all over my purse. UPC code on the bottles is [protected]. I bought it at the walmart supercenter in Van Buren Arkansas.

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1:05 pm EDT

Coca-Cola 2 diet cokes

They taste like straight up carbonation. The info on both of the cans reads: jun1917ccb08:15 it was purchased Brunswick GA 31520 at the 5 points shopping center. My name is: Teresa Horrigan my phone # is [protected], address: 1200 R Street, Brunswick, GA 31520. Thank you for your attention to this matter. I trust I will hear from you soon. Thank you!

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10:05 pm EDT

Coca-Cola coke zero 12 pk

On Friday July 6th I purchased a Coke Zero 12pk from my local Walmart in Auburn Washington. As I was opening the 12 pk to put in the cooler for a party I was having on Saturday July 7th..one of the the cans marked with "MVP" was empty yet the can was sealed and there were no holes in the can. I know mistakes are made but when you pay $4.88 for 12 cans of soda you want 12 full cans of soda.

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11:48 pm EDT

Coca-Cola diet coke feisty cherry

Back in June I was curious about the new Diet Coke Feisty Cherry, but I was a little nervous because the label did not mention any ingredients that could be "feisty". I do not have any allergies, so I gave it a try. I feel stupid now that it never occurred to me that "feisty" could mean "spicy chili". But Coke would never put anything in it's products that could hurt people without labeling it properly, right? There's a warning to Phenylketonurics on the label, so... what happened? Why the purposeful withholding of ingredient information that could harm someone? Did they think no one in the world is allergic to chili? Really? 7 Billion and none of us are allergic. Right.

So no, I'm not allergic. But I do have some very painful dry mouth symptoms from medications that made that one sip excruciating for about 5 minutes. I finally drank some milk. Not enough, so I made it a full, tall glass. And then another one, which I stopped nursing after I had about half of it. I'm thinking a good 20 oz. of milk. And 5 minutes of pain. Way to go Coke.

So how exactly is this legal? Is no one enforcing the labeling requirements of edibles in the U.S. any more?

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9:19 am EDT
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Coca-Cola bot off coke

I bout a books of 24 can from my asda store I ad a bout 6 cans out off it the other cans were flat and dentid I spent 10 pound on the box and over half were damaged i ad to go get a nuffer box from morriston with cot me 12 pound I drink coke every day I don't get out dew to my mental health that it makes it impossible to go to shop to get more I'm stuck because I can only shop on line the response I ad in asda was terribleand really upset me and my ansity went sky high if theres any thing y can do it would b much appreciated thank again Lisa pollard 156 Parc Avenue sa68hu [protected]@gmail.com

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9:33 pm EDT

Coca-Cola driver

Coca Cola truck number 85561 with license plate number 9E6897 was at 7-11 on Alexandria and 6th St on June 28, 2018 at approximately 6:30 pm. My van was parked outside and the truck boxed me in not allowing me to get in my van, honking, and pressing the gas and being very aggressive with the truck. Driver was yelling at me being very rude and aggressive himself, saying vulgar language. He was an African American Man yelling racist comments towards us using words such as "wetback" and "immigrants"
You can see in the pictures how he boxed me in and did not allow me to get in my car and leave.
Please get back to me at my email ariel25.[protected]@gmail.com Thank you

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12:36 pm EDT
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Coca-Cola original taste coca cola in 20 fl oz plastic bottle

The cap on the bottle is sealed so tightly that I cannot open the product nor can some of my associates. The expiration date on the bottle is August 6 2018. This has been a re-occurring issue for some time now. I don't know what has happened with the bottling system lately.

I am not requesting a refund, but I am requesting better attention to detail in the packaging of a product.

I am kinda thinking ...its Pepsi Time

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roberta kargas
, US
Aug 29, 2018 11:09 pm EDT
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i bought a 12 pack of coke at walmart which was 4.25 then i bought a 12 pack at family dollar and that was 5.25 and then i went to caseys and had to pay 6.10. why is the price different at all the stores?can they put the price they want to or do you tell them what to charge

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