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1.3 841 Reviews

Coca-Cola Complaints Summary

68 Resolved
773 Unresolved
Our verdict: If considering services from Coca-Cola with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Coca-Cola reviews & complaints 841

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Newest Coca-Cola reviews & complaints

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12:40 am EDT

Coca-Cola coca cola can

Had a can of soda from a 12 pack in my car the sofa exploded unooened and undisturbed in any way the heat im assuning must have blew the top off almost completely spewing sifa all over my car coating the inside in coca cola had a child been in that car and that hapoened it could have killed or seriously injured a child I saved the can and will be happy to show u a picture im so fisappoinyed I thought ur company took safety more serious and im sure this cant be the 1st complaint about this matter I feel like u should make this right

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6:08 pm EDT
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Coca-Cola driver

My name is Michael and I am out in Tucson, Arizona. Today at around 6:30 ( at Thornydale and Linda Vista) I was on my way to school when one of your drivers crossed out in front of me intentionally. By intentional I mean thet he looked both ways and I saw him look my way but he still decided to pull out. This caused me to brake extremely hard and even caused my car to swerve. I was debating on whether or not to submit a complaint but, I knew that a driver of a semi truck should take a lot more caution when pulling out to jump across traffic. I have tried to handle this by calling the local Coca Cola office but they did not answer my call for the 6 plus times that I called throughout the day.

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12:35 am EDT

Coca-Cola unethical behaviour

Dear Concern,

As I am owner of hotel Allah wala BBQ & Katakat near Bilal colony Korangi industrial area Karachi, we are reaching the sales man and distributors of coca cola and everyday we are calling to them but they did not respond us properly and neither they deliver the cold drinks to our hotel. From last fifteen days we are reaching them and contacting them but no respond from them.

Sales man contact details are given below.
Adnan (Area Supervisor) +923442700145
Sajid (Order Booker) +923122700145.

From

Khuram Afzal
+[protected]

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11:20 pm EDT
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Coca-Cola feisty cherry diet coke

I have NO desire to have a burning sensation in my mouth and throat after having a Diet "Cherry" (Feisty) coke. What was done to the recipe - add hot pepper? I liked diet Cherry Coke. I just purchased "Feisty" because normal diet cherry Coke is gone. I really dislike this, will never purchase it again - would really like to receive a refund as I don't want to drink the remaining 11 cans in the pack.

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10:09 am EDT

Coca-Cola retailer service - un-resloved complaint no. 558531 - makkah general & super store (shop code 8404432)

Dear concerned,

I have registered the complaint about two months ago for replacement of faulty deep freezer having coke registration # [protected] & Sr. [protected].

After visit of order taker mr. nouman and assurance by area manager Mr. Sohail, the Complaint No. 558531 was registered by hepline rep.

Howevere, despite many followps it is not yet replaced. I am loyal retailer with over a decade relationship and continously bearing loss due non-available freezer.

As such i am writing this to please facilitate in expiditing the replacement process at the earliest .

As the season is on and i will have no option other than to switch to any other company.

Regards
Bakht Munir Khan
Makkah General & Super Store
Near masjid e kuba, Block-E, Rehmatabad, Rawalpindi, Pakistan
[protected]

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6:15 pm EDT
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Coca-Cola coca cola 710ml six packs

We have been drinking coca cola for more than 50 yrs and still do. The wife and i go trough about 4 or 5 six packs every month but lately we have to pour one or two down the sink because it is flat tasting .No carbonation in it at all.The last 4 or 5 months we have bougth them at shoppers drug mart in sarnia ont canada were we live.
We would like to know why this is.
UPC code from the bottle is [protected]

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10:05 pm EDT
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Coca-Cola kerosene oil taste in sprite

Hi
I bought a Sprite (2Ltr) bottle at around 9.30pm on the 20th Friday, April 2018.
It tasted kerosene oil.
The bottle is not expired & the seal was intact.
I called & complained to the customer care coca cola sri lanka on the 23rd & lodged the complain. They said they'll get back to me.
There was no response from them, so I called them back on the 23rd & 24th, to which they replied that a customer care agent will revert back.
So far they haven't.
I still have the bottle with me.
my contact no is - +[protected] / +[protected]

Sampath.

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Dewasish Dewan
, US
Oct 28, 2019 4:14 am EDT

You are right ! It does have a faint smell of kerosene.

D
D
Dewasish Dewan
, US
Oct 28, 2019 4:15 am EDT

I mean taste

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8:20 am EDT
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Coca-Cola problems opening bottles

I know you need to close your lids tightly to preserve freshness. However when I try to open a bottle of the 120z size they are very difficult to twist. I now have calluses on my thumb and index finger opening this. At times we have to get pliers to open. I am 64 and my husband is 73 so we do not have the best of strength. Can you help us out?

Thank you,
Ann Dowd
7667 Howerton Road
Dunnsville, VA 22454

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3:55 pm EDT
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Coca-Cola cola bottle

I paid £1.25 for the coke bottle and it tastes like water and fizz. I am really disappointed as i paid this much and it does not taste like coke at all. This happened in pak supermarket in Lozells on the 15/04/2018. I would like this to be sorted as it not fair and in my case aswell. I went into the shop thinking to pay £1 only on the bottle. It seems it was overpriced but it was fine as long as it is good quality. However, this bottle tasted like fizzed water and i was scammed.

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7:48 pm EDT
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Coca-Cola defective product

Hello,

I purchased a 24 pk of Diet Coke from my local Meijers in Wixom, Mi on 4/4/2018. When I opened the case there was dried Diet Coke on many of the cans and on further exam it appears one of the cans has a hole poked in the bottom of the can and leaked on the rest of the cans. I am asking for a voucher for a new 24 pk or refund. Please see attached pictures for further detail.

Thank You,
Ashley Malliett

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7:48 am EDT

Coca-Cola spar-letta

Hi I bought a 440ml of spar-letta crème soda soft drink and it was bitter couldn't even drink it any further and the expiry date on is 28 april 2018 so it hasn't expired I don't understand why it was bitter and my stomach was upset. Bar code 5449000664846.
I am very disappointed as I always buy this products for my kids my concerned is that a lot of people buy your products and you need to get feedback of any faults you may have so that you can look into it especially with so many disease now in our country.

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JolenevW
, ZA
Jun 28, 2018 6:39 am EDT
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I just bought sparlette cream soda and the taste is so bad - it tastes like it has alcohol it in. It is the only soft drink I enjoy and ever really buy - expiry date is November 2018 (it is now June) - barcode5449000106322

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T
4:34 pm EDT

Coca-Cola diet coke with lime

Diet Coke with Lime has been my favorite since it came out. That is the only soda that I have purchased since then. I am so mad that they discontinued selling it in the stores. I was semi-happy when I heard that I could order it on Amazon...until I saw that some 12 packs are being sold for over $70! You have got to be kidding me! The new ginger lime flavor doesn't come anywhere close to the original. If Coca Cola doesn't bring it back to the stores I am going to boycott them!

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4:33 pm EDT

Coca-Cola sprite

It recently came to my attention that i have brought a expired sprite it was very flat and had a metal taste which made me sick i am very disappointed in what happened because i never have problems with you guy's drinks but this drink was horrible it tasted like metal and i got really sick from it i don't know why it happened i really don't enjoy it

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11:21 pm EDT

Coca-Cola coke flat

I bought 3 12 pk for our gathering tonight and the drinks tasted flat i drink one of the 12 pk last week they was strong and good the upc number is [protected]. Pop is2017-00401 12'12. Nov 19 18WMD 21252WV1 i love coke and want stop buying it had to run and get some 2liter had to spend more money i didnt have it was my mom 80 birthday i need for you to address this with quality contol

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8:16 pm EDT

Coca-Cola new no sugar coca cola

I bought a carton of "New no sugar coca cola" as I was told that it replaced Zero coca cola and had a better taste
I have tasted 2 cans and found it disgustingly sweet and had a chemical aftertaste.
Why why why have you changed from a successful good flavoured product to this undrinkable drink.
I am now stuck with 28 cans "no sugar coca cola" - I would like a refund as I will not be drinking them.
Until you change back to the original zero coca cola I guess I will have to drink the oppositions product.

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2:08 pm EDT

Coca-Cola coca cola fiesty cherry

I purchased Coca Cola Feisty Cherry on accident at my local Target Store. I thought I had been purchasing the regular Cherry Coke as the packages are very similar and was surprised when I got home. I tried the drink and it was so spicy it burned my throat. I immediately started coughing and it felt like my throat was going to close up. I am not a fan of spice and did not like the fact that the cold drink heats up after you swallow it. It was very misleading and it could be dangerous for people who are not expecting the burn. Feisty could mean a lot of things, but the drink should clearly be marked "spicy and hot" because some could experience an issue when drinking this. I am very upset with this experience.

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12:26 pm EDT

Coca-Cola coca cola 18 pack

Hello. I went and bought a 18 pack of coca cola from No frills on March 17, 2018. We opened a couple of them and they were all only half filled and tasted awful. I am very unhappy as we were using them for a party and our guests could not drink it. I don't know Why the cans were only half filled, but researching online means they were long expired for that to happen. This is the first time this has happened but I am not happy about it.
Natalie

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3:39 pm EDT
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Coca-Cola problem in maaza (200ml) product

I was at my shop at that time a customer want to purchase a Maaza (200 ml) from me. As the time i am going to open the bottle of Maaza. I had notice a couple of White and black piece inside the bottle and Discolour of Maaza product. We have not opened it as I was not sure if it was safe to drink. We just opening a new one. for this reason, sale was downward in my shop. date of the product 16.02.18.
the date and time of incident:15.03.2018 at 7:00pm

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10:24 am EDT

Coca-Cola aluminum can split

After purchasing a case of Coca-Cola diet from Sam's, I distributed all the
cans on the shelf in the pantry on March 10, 2018, so I could easily have
access to the cans. Also on March 10, while reaching for an item in back of
the can, I inadvertently touched a full can of Coca-Cola causing it to drop to the floor and split open, spilling the contents over all the products which were on the floor plus spilling over my clothes.

I was so surprised that the aluminum can was so thin it would split like that.

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8:12 am EST

Coca-Cola new taste coke zero is terrible

To Whom It Concerns,

I do not know why you had to make changes to a good tasting product. My first can of the new tasting coke I thought was flat despite the fizz. So, I opened another can and it tasted flat too. I went back to the store and bought a new box of Coke Zero taking the older recently purchased box back to the store telling them the case was flat. I got home last night and it tasted the same. My neighbor came over and said it tasted flat too. We then looked at the can and read "New Taste", what a joke. It should have read "Terrible Taste". Please go back to the original Coke Zero formula.

Thank you very much!

Rudy Masi, Sr.

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Contact Coca-Cola customer service

Phone numbers

8800 200 2222 1800 860 4000 More phone numbers

Website

www.coca-cola.com

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