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1.3 841 Reviews

Coca-Cola Complaints Summary

68 Resolved
773 Unresolved
Our verdict: If considering services from Coca-Cola with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Coca-Cola reviews & complaints 841

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S
12:57 am EDT

Coca-Cola employee complaint

I am a female who used to work for Coca Cola in Syracuse, NY. My main issue is it doesn't seem like women are treated the same as men. We were given work phones that no one should have the number to. I admit I used my phone for personal use one time while my mother was sick going through a hard time. I was reprimanded to the fullest but yet my co-worker De'Ondray Tape used his phone for personal use and nothing happened. I just don't think that's right at all. To me the Syracuse branch is sexist.

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9:12 am EDT
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Coca-Cola 24 pack of coke.

Every can of coke was flat. Purchased the pack at a Miejer in manistee michigan. Seems to be an issue more and more. I have drank coke for over 30 years and would never switch but I am disappointed in the cans and quality of how many cans in a case seem Flatt. We also serve coke products st our restaurant and are very pleased with are service there. Just wanted to inform coke.

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10:37 pm EDT

Coca-Cola the new diet cherry coke

Whenever I drink this product is burns my throat really bad to the point where I can't drink for a while. My family and some family have also tried this and said that is does burn their throats a little bit. This does not happen with any other of the coke products that I know of. The product i am talking about is the new cokes with the stripes down the sides. I believe the name of the drink is somewhere along the lines of feisty cherry.

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12:43 pm EDT

Coca-Cola 1.5, litre coke

Today around 19:25pm I bought the above product at a nearby Spazza Shop to have with our supper. On opening it about to take a sip there was an odour from it and on tasting it. It tasted as if there was powder soap mix in it and tasteless, would really like to know from Coca Cola Company as to what's wrong /taste with it moreover to be compensated. Clients health is very important for coca cola products to be on this poor quality moreover to endanger South Africans wellbeing. I believe Coca Cola is a World recognized company to have these kinds of unqualified products distributed to shops.

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Update by Mabhelonke Mabetshe
Jun 21, 2018 8:13 am EDT

Today around 19:25pm I bought the above product at a nearby Spazza Shop to have with our supper. On opening it about to take a sip there was an odour from it and on tasting it. It tasted as if there was powder soap mix in it and tasteless, would really like to know from Coca Cola Company...

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9:39 pm EDT

Coca-Cola fanta pineapple 2 liter bottle

I purchased my fanta pineapple from the dollar general and a piece of metal was found in my soda! Not sure how it got there or why? I can't imagine what if my children swollowed that or possibly choked on it! How does a piece of metal get inside a bottle of fanta? I am very dissapointed in this product and hope you take actions to fix this. Hope to here back from you soon!

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4:47 pm EDT

Coca-Cola driver

One of your drivers, operating a marked Coca Cola Chevy Express Van 3500 with tag number GEG952 at approximately 3:40 pm on NW 27 ave and the entrance to SR 826 attempted to change lanes and almost crashed into my vehicle. When I honked at the driver thinking I was in his blind spot he jerked the car further into my lane almost causing me to hit a cement barrier. The driver was in the wrong and if I would have crashed it would have caused a bigger issue. My concern is other drivers may not be as aware and this may lead to an accident especially with the drivers actions.

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12:59 pm EDT

Coca-Cola cherry coke

Why is Cherry Coke not available in Canada? There is Cherry Coke Zero and Diet Cherry Coke, but not just regular Cherry Coke. It does seem to show up on the shelves occasionally at Christmas. It is very disappointing that Cherry Coke is not available consistently in Western Canada. With all the different flavors that are now. Please make Cherry Coke available.
Thanks,
Cindy
Saskatchewan, Canada

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3:02 am EDT
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Coca-Cola diet coke

I'm getting in contact as i am
Not happy with your product. I bought a 24 pack of Diet Coke from tesco express, Melton mowbray, Leicestershire. I loaded them all into my £120 mini fridge which is set to a suitable temperature before you ask. About 4 hours later came to get a can out and 1 can has exploded through the top of the can and damaged the inside of my fridge as well as re decorating everything I had in there with Coke of which then leaked out the bottom staining my shelf and my carpet. As you can see I'm not very happy with this! Now I feel cautious about drinking the rest of the cans as there must have a deformality with the cans, however the rest of the cans have been okay since I have turned the fridge back on, but this is not acceptable from a company as big as you. I have pictures of the can and all codes on the can if required. I would like to know what you are going to do about this situation as it's a clear health and safety breach!

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8:54 am EDT

Coca-Cola delivery change/ no sales rep.

I am customer acct #[protected].
I had Tuesday for Thursday delivery, I attempted to place order on 5/22 for 5/24 delivery, I was told that my delivery schedule had changed to Monday's (without any notice). And due to the Holiday on 5/28, my next scheduled delivery would be 6/04. Out of frustration, I didn't place order. I asked who my sales rep. was because my old rep. is no longer answering messages, I was told it was John Davis, and he would contact me in 3-5 business days. (WHAT A JOKE, ) He never called)
I the received a call 5/23, asking if I needed an order, and due to the holiday, I would be getting an off schedule delivery on 5/25, great, too bad customer service didn't know this the day before.

Fast forward to 6/8, once again go the place an order for new delivery day of Monday (6/11), now told that cut of day is Thursday for Monday, now I missed the window, no order now till 6/18.
Why has it become such a hassle to BUY your product?,
I am happy your sales are such, that you can treat customers in such a way, I can sell pepsi or Snapple.
Thanks

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T
11:22 pm EDT

Coca-Cola coca-cola

I bought two bottles of your product just today and I opened on and had a drink and it didn't taste right it has a weird taste, So i opened the other bottle and it had the same taste. I drink coke all the time so I know the difference. I was highly dissatisfied on the taste and It hurt my stomach after drinking. I've never had an issue til these two bottles. 1 is a fluke and 2 is a problem

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6:35 pm EDT

Coca-Cola caps on sprite leaking and loose

Over the last couple weeks i have several bottles of sprite that have not been sealed tight
Some leaking and most not tasting fresh
I have been drinking Sprite for several years and this is the first time I have seen these problems
The questionable bottles were purchased in 16.9 once bottles in 6 pack form
Proof of purchase number [protected]
Barcode [protected]

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J
12:16 pm EDT

Coca-Cola holiday/vacation

Hello, I know a family member that works for Coca cola in WNY, they do not value their employees or they are not family orientated. Why work like a Nurse at a hospital. The employee injured their backs from lifting so much from overworking them. Also, they do not update on there gear as far as uniforms and give them any kind of gloves for there hands also shoes to wear. I would like to say they need to change there Vacations for employees and Holidays for there families. I will reporting them to the Department of Labor and as well as the Better business bureau if changes are not made soon.

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12:00 pm EDT
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Coca-Cola company display refrigerator / delivery and for refrigerator

Hi,
Dear sir
M.D.. Coca cola company
Good evening sir I have dhaba in Paghwara. disst kapurthala. state Punjab (India) sir I have your company small refrigerator. but that is not more for my dhaba because your company have more products so I want a big refrigerator for my dhaba. I said more time in coca cola agency my area... but they telling ok next time ok next time. my dhaba location on main road and I doing increase my dhaba business so please I request to you. arrange for my dhaba a big refrigerator for display...
Best regards
Sunny dhaba

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6:41 am EDT
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Coca-Cola coca cola refrigerator

Name Sunil Sharma [protected]
address krishna provisin store vashisht near hot spring

v.p.o vashisht tehsil manali distt kullu h.p
hell sir i sale ur product last 25 year all cold drinks etc & etc
I have ur refrigerator last 15 year but last five six months it is not working properly
so i request u plz submit my complaint and tell ur mechanic to visit my shop

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G
1:13 am EDT

Coca-Cola we were having a wedding and we stocked up dr. pepper were bought 10 cases for all.

We were having a wedding and one of our drinks to serve to our guest. We bought 10 cases of Dr.pepper. when our guest were opening the bottles we found almost of them were flat, no fizz. We had to get rid alot of the Dr.pepper out because they were no good. It took us a long time to get this wedding tigether and then we found alot of the drinks were no good. We then bought grape crush and the same thing happened. Why don't you check them. With buying grape crush and Dr. Pepper we lost a lot of money.wr had to get pepsi products to serve of wedding guest. I'm so sad about your company!

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7:08 pm EDT
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Coca-Cola out of date 20 oz dr. pepper

I keep getting out of date product from this Coke machine at my place of work. I have gotten bottles a month out of date and today I get one from 3months out of date! You need to rotate your stock more often at this location please. I work for the University of Oklahoma and have used their vending machines a bit but this one is constantly out of date or out of product.

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7:25 am EDT
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Coca-Cola driver of their product

I am writing to inform you of the representation you have of your company out on the roads. I was driving to work this morning on Rte 96 in Victor by Woodcliff Office Park, turning onto 96 in the inside left lane to make another left turn into the Office Park when a Coca Cola truck tried cutting me off and laid on his horn, hung out the window and proceeded to scream and give me the finger. What a professional he is, unreal and unacceptable since I was in the right he want to merge into my lane and I would have had to slam on my breaks and hold up the flow of traffic behind me because he decided he needed to get over. I am sorry but what a spectacle that was from a reputable company as Coca Cola to have a guy hanging out the window, cursing at people that are his customers and acting like a complete ignorant [censored]. I can't imagine this would be allowed or supported by Coca Cola. I am in complete disgust since I was minding my own business again in the inside left lane, he was in the outside right lane wanting to get into my lane and he gets mad at me. There are plenty of respectful people in the need of a job that would I am sure gladly accept his position if he cant handle it. This needs to be addressed and you needed to know who your big trucks that you cant miss are being handled by.

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2:38 am EDT

Coca-Cola 2018 coca cola fifa world cup russia tm (south africa)

I am not happy with the draw that was conducted in Coca Cola South Africa for the 2018 FIFA world cup competition. I believe the draw was not transparent and the promoters were nepotising results. I personally made over 100 entries in the belief that I stood a good chance. made myself qualify by meeting all the requirements with my partner. when i called the company during the duration of the competition to enquire if processes of selecting and drawing people were underway, i was met with hostility from the agent.

i suggest that this be investigate and if any foul play is found, as i strongly believe you will, the draw be conducted afresh. fairly and openly this time. my number is [protected]

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Update by lawrencem
May 24, 2018 2:30 am EDT

my name is Lawrence Mokobane. my number is [protected]. my complaint is that i feel the competition was biased and the promoters favoured their friends. it was not transparent and i made humongous entries and bought many products in order to improve my chances. but still failed. even during the duration of entries i would call to find out if people were being called the tone and demeanour of the consultant was that of reluctance and unwilling to meet my enquiry. the competition rules state clearly that many entries bring a good chance. i put myself in a good position by doing all that is neccessary to comply with all the rules. i feel the choosing process was not fair and transparent and was corupted. may the geographical representation of the winners and the socio-economic background be interrogated. if possible the competition process be halted whilst investigations are done.

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6:52 am EDT
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Coca-Cola sexual harassment

My sister received a phone sexual harassment from one of Coca Cola Egypt employees.

Coca cola Egypt is now handling a marketing campaign in which they give out the Egyptian football t shirt for free for every 10 coca cola cans being bought.

My sister called the hotline which is "+2016557" to ask about the places where t shirts are being distributed.

The guy began joking with her informing her that he didn't get a t shirt till now, and asked her if she could get him an extra one and that they could meet so to give him the t shirt, informing her that the place she lives is his favorite place for hanging out. (He asked her where does she live so as to tell her the nearest distributor)

This is by far unacceptable from the hotline employee.

My Mobile Number is : +[protected]
My email is : ramy. [protected]@hotmail.com

I called the hotline and asked them to call my sister to apologize, and they told me that we will return to you but nothing happened.

Waiting for your reply, otherwise I will the contact Egyptian consumer protection agency and will take legal steps with Coca cola Egypt since the whole call is recorded on my sister's phone.

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Update by Ramy Ramsis
May 29, 2018 6:37 am EDT

The problem is solved

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12:00 pm EDT

Coca-Cola delivery driver

I manage the security department at Platte Valley Medical Center in Brighton, Colorado. on 5-16-18 we had a delivery driver park in the fire lane at our main entrance for over an hour an a half. He was approached by multiple staff members before being approached by security. When security approached him he was very apprehensive and dismissive. He was not wearing a name pin that the security officer could see. The truck has Colorado license plates CQO-602 that expire 05-2018. For all future deliveries we ask that you do not park in a fire lane.

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Coca-Cola contacts

Phone numbers

8800 200 2222 1800 860 4000 More phone numbers

Website

www.coca-cola.com

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