The BusBank / Unreliable
I am so disappointed in this service.
I always check everything twice, so that's why one week before the event I called BusBank and asked them to confirm my booking and all the details. They did.
I was also given a driver's phone number just in case. And it happened. It arrived 50 minutes late. I used the phone number, but the driver never answered. When he eventually showed up he said he was lost. And didn't even apologized. Letting people down is not professional. At least.