SUBMIT A COMPLAINT
9:30 AM - 9:30 PM
Furniture

The Brick / false advertising

Gr Sep 21, 2014
Contact information:
Phone: 4167010800

On Thursday Sept 18/2014 I received two different flyers from the Brick (The Brick Clearance Centre) other The Brick Grand re-opening. On Saturday September 20th 2014 I arrived at 20 Ashtonbee rd The Brick location mentioned at 3 am to be in line up. At approx 8:40 first manager arrived.He told us that he is not sure if his location would be drawing the to that he was supposed to be receiving a phone call from head office at 9:30, at 8:50 he came out with other person gave each person ballet and pencil and repeated his speech I asked him why in flayer it states Saturday Only be in line before 9:00 Saturday September 20th and enter to win 1 of 7 50 inch Sam sung T's No purchase required draw at 10:00 must be present to win. He said if you read flayer it says all of Ontario Were in big letters it says All of Ontario is Celebrating The Grand Re-Opening of our seven newly renovated stores in and it lists the seven stores and there addresses there were other draws said one online inst ore which was not it was ballet boxes at 9:30 manager spoke on Speaker saying head office called saying there was no draw for to at this location. I am very upset he gave out ballets prior to 9 am even to two young girls were other person from brick told us you had to be 18 to enter in draw I heard manager tell other person Scarborough location winner was at Brick at Lawrence and Kennedy rd I didn't have other flayer from that location with me I have it in front of me and it has total different sales promotions etc I went there they said they had no draw that was only for the 7 newly renovated stores I filed complaint with better business bureau please email me what is going to be done about this situation
thank you for your help very much appreciated
Betty Crawford

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