The Brick / delivery service
Every personnel I encountered, with one exception, was both incompetent AND rude, from the sales floor to the customer service desk, to dispatch, to delivery. (The one exception, one of the four telephone receptionists I needed ro speak to in my attempt to secure the delivery, was a surprise, but could hardly mitigate the damage.) Neither contact nor delivery took place in the time frame promised. I will do my utmost to ensure that no one I know buys from them again. Their logistics and information management can only be described as "chaotic", and buying from them is a nightmare.
More The Brick Complaints & Reviews
- The Brick / Brada Machine - broken washer 
- The Brick-Oakdale Sectional Couch - factory defect 
- The Brick - delivery/product/personnel - one big problem! 
- The Brick Transglobal Service And Lg Products - poor service not honoring warranty 
- The Brick - crappy quality furniture 
- The Brick - delivery notification
- The Brick - our mattress and the wooden support under it.
- The Brick - brick management/system 
- The Brick - not honouring the warranty
- The Brick/ Sofa - reclining sofa