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CB Apartments Rentals Review of The Bluffs In Everett Washington
The Bluffs In Everett Washington

The Bluffs In Everett Washington review: Horrible Apartments 1

N
Author of the review
1:09 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

SO WE HAVE BEEN LIVING AT THESE APARTMENTS FOR ALMOST A YEAR.. THANK GOD OUR LEASE IS UP IN TWO WEEKS. MANAGEMENT IS HORRIBLE.. WE NOTICED THERE WERE COCKROACHES IN THE APARTMENT WHEN WE FIRST MOVED IN.. TOLD THE APRTMENTS TO COME SPRAY.. THEY MADE AN APPOINTMENT FOR US AND WHEN THEY CAME ONLY SET UP TRAPS DID NOT SPRAY.. WE HAVE KIDS IN THE HOUSE I DON'T WANT COCKROACHES HERE. FINALLY WHEN IT CAME TO ACTUALLY SPRAYING THE APARTMENT AGAIN AFTER EMPTYING ALL OUR CUPBOARDS AND CLOSETS.. ASSISTANT MANAGER MARVELLA TOLD ME THEY WOULD BE THERE IN THE MORNING.. I FIGURED THAT WOULD BE OK.. 3-4 HOURS OUT OF THE HOUSE DURING THE DAY WOULD'VE BEEN FINE KIDS WERE IN SCHOOL WE WERE WORKING.. I HAD TO CALL HER.. 5 PM.. THEY ARE ON THERE WAY.. I HAD TO CANCEL IT.. MY KIDS HAD SCHOOL AND I KNOW THEY WOULDN'T PAY FOR A HOTEL.. UNTIL THIS DAY OUR APT STILL HASN'T BEEN SPRAYED.. OUR 2 TRUCKS AND CAR HAVE BEEN BROKEN INTO.. FIGHTING AND SCREAMING ALL THE TIME BY NEIGHBORS.. A GUY GOT STABBED IN THE HEAD THE OTHER MORNING ABOVE US.. FIGHTING IN THE STAIRWELL .. BLOOD SPLATTERED ON THE WALL AND CEMENT WALKWAY.. OVERFLOWING DUMPSTERS.. NO SECURITY PATROL.. MY FIANCE SPEAKS LITTLE ENGLISH AND NEEDED HELP WITH A SERVICE ISSUE WE WERE HAVING IN OUR APARTMENT. MARVELLA WAS THE ONLY ONE IN THE OFFICE WHO SPOKE SPANISH.. SHE REFUSED TO TRANSLATE HIS REQUEST TO THE MANAGER WHO WAS STANDING RIGHT NEXT TO HER. I HAD TO COME AND HELP HIM WHILE SHE JUST SAT THERE WITH A STUPID LOOK N HER FACE AND HER ARMS CROSSED.. WHAT KIND OF CUSTOMER SERVICE IS THAT? SHE WAS HAPPY TO HELP HIM WHEN HE SIGNED THE LEASE AND TOOK OUR RENT AND DEPOSIT MONEY. ALREADY CALLED THEIR CORPORATE OFFICE AND COMPLAINED BUT THEY OBVIOUSLY DON'T CARE. I NEED TO FIND SOMEBODY HIGHER THEN THEM. DO NOT RENT FROM THESE APARTMENTS!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
L
L
Leslie Sites
, US
May 29, 2017 7:00 pm EDT

i worked there years ago. bad mold problem that cant be fixed