The Big Holiday House Company / Poor holiday accomodation
The advertising on their website is out of date and misleading. Photos and descriptions did not represent the actual property. The property was generally dirty throughout with dirty bed linen and towels, sagging mattresses and broken beds, badly stained quilts and mattress covers, rickety and broken furniture, exposed carpet grippers and threadbare carpet and there was no Wi-Fi despite being advertised. The biggest worry was the fact that there was no emergency key to the first floor fire escape door. All in all the worst and most expensive self catering holiday I have ever experienced in almost 40 years of self catering holidays. Never again would I deal with this company and I certainly would NEVER recommend it. I tried on numerous occasions to contact them by e-mail and recorded delivery letter(which was received and signed for) but they have never replied nor do I ever expect them to after researching them. This company also advertises as East Devon Cottages.