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The Berry Company / Worst customer service I have ever had!

United States Review updated:

From leaving my phone number out of the local phone book to my current problem of stopping internet advertising, the Berry Company has caused my business nothing but problems. In December 2010 my ad disappeared on the internet. After numerous calls I still have no explanation as to why that occurred. They have a problem with returning phone calls. I have been trying to cancel some advertising since December 2010 with no success. The only response I receive to my numerous written requests is more inaccurate billings. I have only heard from one person at the company who I thought was going to solve the problem. The problem has only continued and escalated to a level that has completely frustrated me. I highly recommend not doing business with this company, because once you start they will not let you stop.

Ca
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Comments

  • Be
      Jul 22, 2011

    Thank you for advising me of this situation. Please email customer.[protected]@theberrycompany.com with indication that you have submitted a claim via https://www.complaintsboard.com and I will ensure the claim gets full attention. Please include telephone directory, name of business and telephone number associated to the advertising. Berry Management

    +1 Votes
  • De
      Mar 13, 2013

    I agree completely! They are very pernicious parasites! I can't think of them without my blood pressure jumping to dangerous levels! Just imagine what slime lurks at the upper eschlon

    +1 Votes
  • Ro
      Mar 13, 2013

    I just got off the phone with the billing and sales department in Lexington KY. These people have to be nice as this is all they have. I could not believe how dumb these people are. I had to ask the same question 6 times. The question required a yes or no answer. They all seemed real nice, but dumb. I really hate working with dumb people. Save nice for parties and church.

    0 Votes
  •   Mar 20, 2013

    We would like to help resolve any issues that our customers are experiencing. It's our goal to deliver quality advertising solutions and excellent customer service. Please contact us at Customer.[protected]@theberrycompany.com or 800.877.0475. Provide your business name, phone number and a brief description of the issue you are experiencing and let us know that you have submitted a complaint on ComplaintsBoard.com

    0 Votes

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