To whom it may conern,
Last week (june 20)I boarded your airline from manila to bangkok flight no. TG 621 at 14:30hrs..That is MLA-BKK.Then from Bangkok I have to transfer to your other connecting flight via Bangkok to Karachi flight no. TG341.I have one(1) accompany baggage with me weighing 18.5 kgs.They told me that I can collect my baggage in my final destination, that is Karachi, Pakistan.Sad to say, my baggage did not arrived in Karachi on that night.I informed the airport authorities about this so they made a report about my missing baggage.My baggage finally showed up last wednesday(june24).When I opened and examined it I found out that some items were missing.Although they are not of much value, I just want inform your company about this incident because this might happen again in the future.What if I've lost some valuables and important documents?I hope that this kind of incident will not happen again in your airline.
Reiner M. Santos