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TGI Friday's - Las Vegas, NV / Bad service and attitude!

1 United States Review updated:

On 03/04/07 after a hectic day of moving our family decided to go out for dinner. We had to wait to be served after others who showed up after us were already served. They ran out of requested items on their menu, and we got yelled at and put down by a manager. I will no longer frequent any tgi fridays due to the fact that their manager does not have any customer service skills -we did not even have a large party there were 6 of us and two of them were children. I would not recommend dining at this location to anyone.

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  • Mr
      12th of May, 2007
    0 Votes

    THIS IS A S.O.S to Carlson's Worldwide or Mike

    We live in Trinidad and we have been working tgi for a long time some of us have been here since the store has opened (p.o.s)
    every thing was going nice, in fact it was so nice it was considered a 5 star restaurant at times, friendly guest, nice staff, nice managers. The staff was doing their part (working according to tgi standards) and the managers were doing theirs(treating us right, paying us right) but some way down the road the franchise was given to the worst set of people in T&T (P.H.L) Prestige Holdings Limited, man things just got rotten, especially when they decided to swap Quality for Cost and everyone knows you don't swap Quality for Cost. Our salary shrunk like butter in the sun the job got real frustrating and staff start leaving like crazy. Our regular guest stopped coming and it got even worst when they (P.H.L) hired Riccardo Herrera.

    The store went to the dogs, more staff started leaving again, so now the quality of work was affected. PHL mission is to make so much money by cutting cost as low as possible.

    If this reaches you MIKE you should come to the store as soon as possible unexpected, talk to staff they wont lie just do something soon.

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