Menu
TGI Fridays Customer Service Phone, Email, Contacts

TGI Fridays
reviews and complaints

www.tgifridays.com
www.tgifridays.com

Learn how the rating is calculated

1.5 241 Reviews 241 Complaints
Verified
The authenticity of the customer service contact information for TGI Fridays has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

TGI Fridays complaints 241

ComplaintsBoard
V
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

TGI Fridays stealing money from costumers!

My father took our family out for a nice dinner at TGI Fridays this last Thursday Feb 8th 2007. When the bill came and it was a good amount for 9 people they had taken out 18% gratuity my mother gave them a $25.00 gift card and said use this for the tip. We had gotten home and not only did he get gratuity they never took the 25.00 gift card off the bill or off the gratuity so the waiter ended up with a 62.00 tip.

Just be warned that they will not tell you weather or not they take gratuity you have to really look at your bill and then correct them a few times to get it right or to keep them honest.

The store #0089
From a angry consumer

Read full review of TGI Fridays and 25 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
25 comments
Add a comment
X
X
xyvfツ
, US
Oct 11, 2023 2:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

the ugly [censored] behind the counter need to pattern up or get tf out this dirty [censored] [censored] walked up to my table and starts chattin [censored] i swear dow if i go to ur [censored] place ag and she starts ill get scrappy email @alfiesucksit69

C
C
Claire bear 22
South Ockendon, GB
Jul 11, 2023 7:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

We was a table of 11 and visited the Basildon branch the food took nearly a hour to arrive and once we had received it most of it was cold. The restaurant was very quiet and I do feel this is a long time to wait

B
B
badwings
SEAFORD, US
Jan 31, 2023 8:48 pm EST

served lunch though i would try tgi frozen wings . bought 3 packages 9 oz. they are fattiest low quality wing i have ever tasted , embarrassed that i served them.

You can bet I will not purchase them again. Very little meat on them and I was just so disappointed.

C
C
Carmen 22
, US
Sep 20, 2022 1:26 pm EDT

I visited a TGI fridays today I ordered two orders of loaded potatoes and the potatoes which were chips were burned I said no onions and there were onions plus on top of that food arrived late.

M
M
MiguelJ3344
, US
Dec 09, 2019 9:38 pm EST

I will never eat at your restaurant again because you are pushing a evil homosexual propaganda commercial on television which has nothing to do with your restaurant and is only being pushed to brainwash people into accepting a horrible lifestyle like homosexuality

W
W
Wilson/Mcfarland
, US
Nov 10, 2019 4:58 pm EST
Verified customer This comment was posted by a verified customer. Learn more

We ordered out and I got chicken quesadillas and in my salsa was piece of dish. Worse part manager didn't seem to concerned like I was lying. It was a big piece see attached. Someone could of really been hurt if swallowed or cut someone. Definitely messed my night up.

View 0 more photos
K
K
Krissykris
, US
Oct 29, 2019 2:46 pm EDT

Order 2 Southern Fried chicken sandwich
Missing lettuce, tomato, pickles, avocado, spicy mayo on BOTH. Basically just got chicken breast and white cheese on the sandwich. Was also missing one Catchup container. It's an 35 mins drive from where I live. I also come to you guys. It's very disappointing

P
P
Praisethord
, US
Sep 18, 2019 11:05 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The service is dreadful especially if serving a single woman. I was told the food was very hot; it was lukewarm.

J
J
jahoig
, US
Sep 15, 2019 4:27 pm EDT

i bought a value size pkg of honey bbg wings at walmarts the other day, when i opened it up it was not honey bbg just plan wings the id panel code is 3533837.kl9e18 02:50 a. just thought u=you would like to know. my. my email address is judystivers9285@att.net. my address is 11 bridge st #323 petoskey mi 49770. ...

G
G
Gayle Morvay
, US
May 28, 2019 6:46 pm EDT

I went in to the TGI Fridays here in Coon Rapids, MN tonight and ordered a center cut sirloin and shrimp. The steak was not a center cut and was so tough and full of grisle I could barely cut into it. I ate what I could but just wanted you to know that I wasn't happy with the food at all. Service was great and won't order that ever again.

Overview of TGI Fridays complaint handling

TGI Fridays reviews first appeared on Complaints Board on Feb 12, 2007. The latest review Disability and food issues was posted on Feb 28, 2024. The latest complaint credit card fraud was resolved on Jul 07, 2014. TGI Fridays has an average consumer rating of 2 stars from 241 reviews. TGI Fridays has resolved 28 complaints.
Ratings on other sites
Trustpilot
Trustpilot
1.7
176 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. TGI Fridays contacts

  2. TGI Fridays phone numbers
    +1 (800) 374-3297
    +1 (800) 374-3297
    Click up if you have successfully reached TGI Fridays by calling +1 (800) 374-3297 phone number 0 0 users reported that they have successfully reached TGI Fridays by calling +1 (800) 374-3297 phone number Click up if you have UNsuccessfully reached TGI Fridays by calling +1 (800) 374-3297 phone number 0 0 users reported that they have UNsuccessfully reached TGI Fridays by calling +1 (800) 374-3297 phone number
  3. TGI Fridays emails
  4. TGI Fridays address
    19111 Dallas Pkwy, Dallas, Texas, 75287, United States
  5. TGI Fridays social media
TGI Fridays Category
TGI Fridays is related to the Restaurants and Dining category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.