Menu
TextBroker International
TextBroker International Customer Service Phone, Email, Contacts

TextBroker International
reviews & complaints

www.textbroker.com
www.textbroker.com

Learn how the rating is calculated

1.0 6 Reviews

TextBroker International Complaints Summary

0 Resolved
6 Unresolved
Our verdict: Engaging with TextBroker International at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
Verified
The authenticity of the customer service contact information for TextBroker International has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of TextBroker International. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

TextBroker International reviews & complaints 6

Sort by:

Newest TextBroker International reviews & complaints

ComplaintsBoard
A
1:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TextBroker International unethical treatment of authors

They closed my account after I reported a former roommate for defrauding them. She had 2 accounts using different names and possibly social security numbers. She also has several felony fraud charges that I wasn't aware of until I moved in with her. They insisted that I was logged into an account that wasn't mine when I submitted the complaint about her but I absolutely was not. I was on my own account that nobody else has ever used besides me. They won't actually talk to me, but they did collect the money from clients for work that I did and won't pay me for it. I'm sure their clients would love to know that they are making them pay for articles from an account they have deemed fraudulent. They won't even give me a chance to verify anything.

I want my account opened back up so I can at least get my money from it. I enjoyed writing for them and would love to do it again as long as they don't do something like this in the future.

Read full review of TextBroker International
Hide full review
ComplaintsBoard
A
2:36 am EST

TextBroker International be careful

hmmm not sure I want to go through their new verification process. I find it suspicious.
There's no one on the internet who has the right to get your ID information along with photos o you. Even if it's needed to get a verified account. I won't do it. No. I have no idea what you're gonna do with this information I will provide: will you just check it and delete or will you keep it in your database?

Read full review of TextBroker International and 2 comments
Hide full review
2 comments
Add a comment
D
D
D L Johnson
, US
Aug 23, 2018 9:19 pm EDT

I sent my info and they claimed they never received it. I sent it twice. If they don't want you they can come up with a better excuse than that.

A
A
amandaerin85
, US
Jun 08, 2018 1:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

They're a freelance employer. You have to file taxes. That's why they need that info. Taxes.

ComplaintsBoard
L
5:11 am EDT

TextBroker International disappointed

I'm disappointed to the innermost of my heart. I have worked for them for several years, wrote tons of good quality articles and was driven away when just one of the articles didn't satisfy them at all. They blocked me. For what? This brings me to tears. I used neither abusive language nor low-quality methods... And all of the clients were pretty much happy.

Read full review of TextBroker International
Hide full review

Is TextBroker International legit?

Our verdict: Complaints Board's thorough examination reveals TextBroker International as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, TextBroker International stands out for its commitment to quality and security. Clients considering TextBroker International should delve into its customer service record to gauge compatibility with their expectations.

TextBroker International earns 91% level of Trustworthiness

Perfect Trust Endorsement: TextBroker International achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for TextBroker International. The company provides a physical address, 9 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of TextBroker International's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Textbroker.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Textbroker.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for TextBroker International have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

The TextBroker International website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

We looked up TextBroker International and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Textbroker.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While TextBroker International has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • TextBroker International protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We found that TextBroker International website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
  • TextBroker International offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.
ComplaintsBoard
M
12:25 am EDT

TextBroker International client refused to pay

Client refused to pay and TextBroker did nothing to help me!
I was working for TextBroker for about a month and had a high rating there. My topics were great and my work always received 5 or 4 star rating. One day I was hired to write a topic and after I finished the job client said he was really satisfied with the quality and promised I'll get my money any time soon. That never happened! He just stole my work and run! When I contacted TextBroker customer service and explained what happened they really did not care! They did absolutely nothing. That's why I decided to cancel my account and will never work there again!

Read full review of TextBroker International
Hide full review
ComplaintsBoard
D
6:31 am EST

TextBroker International Waste of time – they don't pay

I registered for free on the website www.textbroker.com. I thought that it was perfect work for me, so I started to write different articles and content. I worked really well, but once the rep told me that they couldn’t pay me and asked to wait for 4 days. After that these jerks stopped to communicate with me and they haven’t paid. No idea what the hell happened. They are liars and scammers, so be careful and better avoid them. As well as post comments about your experience with them.

Read full review of TextBroker International
Hide full review
ComplaintsBoard
N
2:02 pm EST

TextBroker International Stay away from this one

I ordered a press release. Order was ignored. I emailed support and was told that the writers can decide if they want to accept or reject assignments. I thought it was canceled due to the response of support. I had the order fulfilled by another company. That release was published and distributed. 63 days later, textbroker fulfilled the original order. 63 days! I went to close my account but they have a no refund policy. I've found better writers on craigslist.

Read full review of TextBroker International and 1 comment
Hide full review
1 comment
Add a comment
H
H
Hampree
, US
Jan 22, 2013 12:32 pm EST

Not good at all in my opinion. This "service" has the worst proposed content I have seen in a long time, and it appears that the site editors and authors have no recognition of the search algorithms used by major search engines like Google, Yahoo, etc. If you take a look at their sample blog texts, you will find that the author(s) appear to have absolutely no concept of SEO or what it takes to be noticed in a generic search since the inception of Google's search algorithms, which have been in place since 2011! The text they submit has a very automated feel to it, as if it is the result of "bot" compilation of numerous pieces of old, stale text parading as "new" content. It also looks like this is just a way to get aspiring authors to work for basically free. I would stay away.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact TextBroker International customer service

Phone numbers

+1 (702) 534-3832 +49 61 313 272 040 More phone numbers

Website

www.textbroker.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with TextBroker International?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with TextBroker International Customer Service. Initial TextBroker International complaints should be directed to their team directly. You can find contact details for TextBroker International above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about TextBroker International. Discuss the issues you have had with TextBroker International and work with their customer service team to find a resolution.