Menu
CB Education and Training TestPrepServices.org 44789 Mumm Street, Temecula, CA, 92592, US
TestPrepServices.org company logo
TestPrepServices.org
reviews & complaints
TestPrepServices.org company logo

TestPrepServices.org

44789 Mumm Street, Temecula, CA, 92592, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
ComplaintsBoard
R
10:30 am EST

TestPrepServices.org - test prep kit

I have had a similar experience to all of you here! Someone called and told me my daughter had requested the information. He high pressured me into buying it. It took me 4 days to finally get someone to call me back to get a return authorization number! When I told him I wanted to return it he accused me of hindering my daughter's success on the ACT and SAT tests! I returned the package and now he's saying he never received it! What a scam! I wish I had seen this website before because now I will never get my money back!

Read full review of TestPrepServices.org
Hide full review
ComplaintsBoard
R
12:00 am EST

TestPrepServices.org - sat prep materials

This company is the biggest joke I have ever dealt with. We called to cancel after we had been charged- and BEFORE it was ever mailed out. They never answer the phone! Left numerous messages and when we finally got a call back they were extremely rude. ZERO customer service. After doing some research (which we should have done before we ordered it) found out they have an F rating with the BBB. We left messages to cancel the order on Thursday, the shipping label wasn't printed until the next Sunday night and not mailed until Monday. They insisted we cancelled after it was mailed. Maybe they are completely computer illiterate, but there are ways of tracking everything. I can understand if it's a big corporation, but this is operated out of a home! Took almost a month to finally get them to acknowledge that we sent the materials back. They said they had no one by our name in the data base, even though I gave them the person that paid for it and the student. Four days later they find it under my daughters name and said we never gave them that name- talk about just plain stupid- the emails showing I had given them the name were on the same email strand! This company needs to be shut down. Still haven't seen my refund, but they said it has been sent back to my bank.

Read full review of TestPrepServices.org and 1 comment
Hide full review
1 comment
Add a comment
T
T
Teresa S P
, US
Feb 04, 2016 3:00 am EST

I purchased from this company and have an entirely opposite experience. The program was as-described and upon calling their 888# for instalation instruction, they responded within the hour and couldn't have been nicer. Hmmmmmmm...

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.