terrible primm valley / gouging of points
In less than twenty-four hours, the points to stay at this resort jumped from 1, 200 (sun-thurs) to 4, 000 points and this must be made only on the day of your stay to be used as ( free room voucher) - that increased overnite ( 2, 800 - normally would be 2 more nites) at this rate:
The weekend ( Fri-Sat.) went from 3, 200 to 10, 000 points same as above to be used as (free room voucher) for that nite only- ( 6, 800 - 2 nights average)
when it was brought up to the rewards center, attendant stated, that's our policy and when presented with a print-out of existing reg rate, had to call in supervisor and hotel manager, with security member to okay the old rate, to be applied, and within 24 hours the internet rate - was changed to reflect new program... asked why - no response from all parties to this yet, was told if you don't like it you can leave and seek other accomodations elsewhere, IT'S no wonder, TERRIBLES ARE IN BANKRUPTCY ----- EVEN THEIR HOMES IN NEWPORT IS BEING SOLD... TO PAY OFF DEBTS, BUT DON'T INCLUDE LOYAL CUSTOMERS WHOM ACCUMALATED POINTS LEGALLY... TO PAY FOR THEIR DEBTS. This is just wrong.