Telus Communications / fraud of money

Edmonton, AB, Canada
Contact information:

Hello, I am international student, I Took Telus internet home service, While enrolling for service my plan included a 50 dollar gift card, which I never received in-spite of reminding them again and again they kept on saying its dispatched, I lost hope in getting the same after some time . I kept the connection for about 11 months, while clearing my account for the final time I spoke to customer care personnel on phone and told him about the story, He said he will apply credit to my account and I will receive that cheque of 50 dollars for 11 months with the return box for router in which i have to mail hem router, I received carton box to return my things in 7 days, but it has been 2 months since that still i didn't received my money / cheque.
my email address is [protected]
name:chetan, contact - [protected]
telus account number - [protected] 8

Oct 27, 2017

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