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Telus Communicationscustomer service

Every time I call customer service I have to wait for at least 45 min before an actual human comes on the line. They offer NO call back service like Shaw does. I also tried to use the Live Chat but was told there were 100 people ahead of me. I have complained of these delays before and was told "Sorry we are working on the problem". Sounds like they just need to hire more service reps. I can't wait until my contract runs out so I can drop them like a hot potato

St
Jan 23, 2017

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