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Telkom / telkom mobile

1 Port Shepstone KZN, South Africa

Please assist, Telkom suspended my mobile line due to a debit order of R2500.00 that Telkom took from my Nedbank account, I returned the debit order because there was nothing outstanding on my account. My line was suspended for 24 days. I assist help from Hellopeter and the Onbudsman. a Busi of Telkom gave me a ref: A1262844 on Hello peter. She did nothing about my problem. I spoke to customer care daily 5 -6 times. I spoke to Mokgadi after Telkom handed me over to Nudebt. She send a email 8 days ago to Telkom requesting them to sort out my account because I do not owe Telkom anything. I went to Telkom Shelly Beach 5 times The manager sent a email to Telkom with all the details requesting them to reinstate the line. Notthing happend. Sandy from [protected] called me yesterday morning to "sorry for the inconvenience" and promise to rectify the line yesterday. Nothing happend. I received 2 sms e stating that the line will be rectify within 24 hours. No luck !!! I called customer care this morning and just lost it. I told Norma to please assist, I pay R1599.00 pm for this mobile. I have been with Telkom for 4 years with 8 mobiles from Telkom for all my staff members. My mobile came on 1 hour ago. I want my discount for 24 days not been able to use my business phone. I want Telkom to stop the debit order as from 1 December 2016. Telkom will never ever abuse my Bank account again. Thank you. IEM Bester ID: [protected] Mobile: [protected] email: isabelle.[protected] Thank you

Nov 24, 2016

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