Telkomtelkom - customer service

Good Day,

I am writing on behalf of my son JS Devaraj, initially signed a contract for and ADSL line with Telkom on in the beginning of April 2017, he was advised to R700.00 which was done on the 24th April 2017. Since then we have had to follow up all the time with the booking date, the tech was supposed to have come out on the 12th May 17, no one pitched, a contractor comes through on the 15/05/17 with no appointment confirmed and advised us that the cables are damaged and Telkom has to send some one else out, as of today 19/05/2017 no one has called or came out- This is really ridiculous that we have to follow up- Ref: ID Nos [protected]

May 19, 2017

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