Telkom SA SOC / telephone line [protected] ref: 614crk201216

Johannesburg, South Africa

Waiting since 20 December 2016 to have ADSL line resolved and now since 17 January 2017 line completely dead. Phoned on20 December 2016, 3, 4, 10, 13, 17, 25, 25 and 28 January 2016 to report fault, get progress, plead, cry and threaten, without any success. The technician only appointed 12 January 2017 is not interested or perhaps just lazy. His name is Mr Nkosana Masiane. We cannot wait whole day at home for him to not come at all. We have to work to pay Telkom for a service not being delivered. We advise all South African to get rid of Telkom.

Jan 31, 2017

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