Telkom SA SOCrelocation of adsl line

Please could you assist. I requested a relocation of my line [protected] on the 2 december 2015.
I am a long time account holder with telkom and have always had good service with very little disruption.
I have had a technician come on the 9 january 2016 which was arranged.
He left saying the line is broken!
I have since not heard a word from any telkom representative.
I have called 10210 and 10213 numourous times and have had no answer or someone that can assist.
I have tried tracking the order number but there is little to no update.
I have since logged online for my line to be relocated 3 times (no reply from telkom).
I have since then been to a telkom store with no assistance, as they could not help me with my query.
I am hosted with afrihost and they cant assist from their side.
I'm begging for someone to assist me as I run my business mail and internet from the adsl line.
My name is brendon northmore and i. D [protected].
I have also received a bill for the account on line that I have had use of.

Any help would be greatly appreciated at this point
Kind regards

Jan 27, 2017

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