Telkom SA SOC / Landline and wifi fault

Durban, ZA

I have been without a landline and wifi- for two weeks. After several calls to the fault department this remains unsolved. I receive SMSs that the fault is resolved but this is not the case. I have requested a technician to come to solve it on site/ but non has visited yet. The call center is unable to escalate the matter and also unable to transfer me to team leaders as the are unavailable. This has been frustrating. And is unexceptable. My landline is [protected] - any help in getting service restored will be appreciated.

Mar 14, 2017

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