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Telkom SA SOC / complaint with regard to service cancellation not done

I requested that my Telkom services be cancelled as I now have fibre installed. This was requested on 19/10/2017 and my case number is TIN1979408:7822450
I was sent a new bill for R466.75 which I paid to avoid being handed over for something that is not my mistake.
I am now paying for a service I do not use at all and would like to be refunded my monies "over-paid"

Ta
Nov 27, 2017

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