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Telkom SA SOC / cancelled adsl line in april 2018 and still being billed for it in jan 2019!!

1 South Africa

I've cancelled my asdl line in april 2019 and is still being billed for it! I've escalated the matter several times but received another account last week! I was informed via email on 11 december 2018 that the matter has again been escalated with reference number [protected]. It seems that the internal departments within telkom does not communicate with one another. It is now 9 months since I cancelled the line, what must I do to get telkom to stop billing me!!! The account number is [protected]. My email address is hendriette.[protected]

Jan 21, 2019

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