Telkom SA SOC / cancellation of adsl line

Johannesburg, ZA

I had an ADSL Line installed. Unfortunately, the modem's not working and I submitted a request to cancel the ADSL line - I gave the one month's mandatory notice - this was submitted on 16th FEBRUARY 2017 .

This Cancellation request hasn't been sorted yet; I have followed up with Telkom on 3 separate occasions and to-date NO consultant has phoned to confirm my cancellation-request.

Telkom was quick is installing their service but to cancel the service is a nightmare - Account NO [protected]

Mar 24, 2017

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