Telkom SA SOC / cancellation and refund

Stellenbosch, ZA

I have applied for a data package in April 2016 online.
I have never received the product.
I informed Telkom about the situation.
Despsite them knowing that I haven't received the product Telkom continued with a debitorder of R499, 00 pm since then.
The support and response from Telkom side is ver poor.
I just want two things from them.
1) Cancellation of the contract
2) Refund of the money taken from my account

Mar 07, 2017

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