SUBMIT A COMPLAINT

Telkom SA SOC / billing system

South Africa

I am Itumeleng Mogoane, my cellphone is [protected] / [protected]. I have a contract with Telkom. I do not understand your billing system. I am being billed ahead of the month before I can even use the data. When I buy data from you, you overcharged me. I bought data 5GB which is R299, I paid R994. I lodged a complain and you increased my phone limit. I did not want that I wanted to know why are you charging me more. I have a wifi contract with you and I am supposed to get 5GB during the day and I only get 2GB which is fraud what you guys are doing. I complained and nothing is being done. I want to terminate my contracts with you because you are overcharging me. The other thing on my statement the is air time donation. I did not do all that, please check my telkom my accounts and tell me what is going on

  • Updated by Tumidm, Oct 18, 2017

    I am Itumeleng Mogoane, my cellphone is 0718871865 / 0114189148. I have a contract with Telkom. I do not understand your billing system. I am being billed ahead of the month before I can even use the data. When I buy data from you, you overcharged me. I bought data 5GB which is R299, I paid R994. I lodged a complain and you increased my phone limit. I did not want that I wanted to know why are you charging me more. I have a wifi contract with you and I am supposed to get 5GB during the day and I only get 2GB which is fraud what you guys are doing. I complained and nothing is being done. I want to terminate my contracts with you because you are overcharging me. The other thing on my statement the is air time donation. I did not do all that, please check my telkom my accounts and tell me what is going on

Tu
Oct 18, 2017

Post your comment