Telkom SA SOC / awaiting order
i had applied on the internet for a WIFI router.
i received a call 2 weeks ago from a consultant confirming my address and other personal details and i was told that my WIFI router will be delivered within 7 days.
the money was debited from my account over a week ago and i still havent heard anything from Telkom.
i keep dialling the customer care numbers but i hold on for ages and nobody takes my call.
i have looked for e-mail addresses to track my order and i couldnt find anything.
please help me urgently and give me some feedback.
Ref. U. Rabikissoon: ID no. [protected]
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