Telkom / service not just serious it is ridiculous!
My complaint about Telkom is not just serious it is ridicules. In the last six months our ADSL line were stolen 7 times the last time on the 20 October two days after they replaced the previous line that was stolen the fastest response time so far was four days but normally it takes 11 and it did take them 15 days once before to reconnect the line. And after talking to Supervisor this and supervisor that Manager here manager there the best on only solution they have is, wait until it happens again and come and reconnect the line again.
Please somebody help me as I don’t now what to do any more I phone customer care, customer care talked to managers and supervisors and they just don’t care.
Johan Jordaan's Response, Feb 23, 2017
I am Aletta Margaretha Jordaan. Id 660420 0004 086
I have not received an account in over 14 months and I have phoned several numbers without success.
I got hold of this site on internet and I want to my accounts to be sent via email.
Cell no 081 443 6814
Oct 2016 = 500162 632010 31779958
My email retha.[protected]@gmail.com
Nhlanhlo's Response, May 21, 2018
I have an account with telkom for 24 months. My contract says agreement of stallment of R129 but this month I'm paying more and my wi fi does not accommodate men during the day. I don't know what going on really.
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