TelePacific / Deceptive Billing
Deceptive! Every time the sales person came to compare their quotes to our most recent bill, she never included a monthly $30 admin fee. The two companies were so close in their figures that she gave us a free month and a free install if we would sign with them. If I had known about this extra $30 a month fee, I would have never switched! When I contacted the company their reply was "you signed the contract under the words..Federal, State and Local Taxes and Other Charges will be applied in accordance with the definitions stated at ..and then it lists their Website address." That extra $30 a month fee was never listed in any quotes. It is only listed on their Website. That's deceptive!!!