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Telecheck

Posted:    

check declined

Complaint Rating:  100 % with 4 votes
100% 4
5
Contact information:
TELECHECK
P.O. Box 4513
Houston, Texas
United States
Phone: 1-800-697-9255
three days in a row telecheck has denied my check at walmart??? called first day they said the system has been up dated now and you can continue writing checks, so went back second tI'me and WOW! denied again the second day, waited till band opened and called she offered to three way with telecheck to resolve this matter. the bank rep told telecheck employee-There is no reason to deny her she has ample money to cover the check, and she also told telecheck I've been with this bank for over ten years and have no history of bounced checks... the employee of telecheck asked for me and i answered I'm here . Put on hold for several Min's when returned to phone stated all has been up dated and i can continue writing checks. WELL was he wrong even after all that once again head to walmart last night and again was denied???? i was furious, embarrassed to the point of tears so i asked walmart employee to please key the check in and was told sorry we cant do that any more. What! so i asked for manager, finally after ten min. he informed me sorry once its denied we wont take it, Frustrated i asked why and he told me well maybe you have a bad history or something as to why your being denied. Unbelievable ! at that point i walked away from my 109.66 dollar check and vowed never to shop at walmart on Glimmer RD. in Texas again. When did machines become more reliable then humans? Frickin Never Cathy
Complaint comments Comments (1)    Updated: Complaint country United States Complaint category Business & Finances

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N  21st of Dec, 2010 by    0 Votes
My wife attempted to write a check to the local BMW dealer for service on the car. Her check was declined and of course very embarrasing. We called when we returned home only to find that they have the wrong drivers license information for her account. This had happened about 6 months ago at the Home Depot and didn't think much about it at the time. We will no longer do business with any business that uses TeleCheck. This check verifing system has incorrect information in their data base. My wife has had this checking account for many years and has written will over 4000 checks.

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TeleCheck Logo TeleCheck
Customer Care Service
14141 Southwest Freeway Suite #300
Sugar Land
Texas
United States - 77478
+1 800 366 2425
+1 402 916 8190
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