United States

On January 9, 2017 i ordered two 16 x 24 Dave Matthews Band posters for a total of $57.96. I was supposed to receive them by January 21, 2017. It is now January 26th and I have not received the posters nor an email. I have called customer service countless times and have sent 2 emails and I have not received a response. My order number is [protected]. Here is the order confirmation. Please help.

Order Confirmation
Your order #[protected] (for the campaign *** LIMITED EDITION ***) has been successfully placed!

Remember! TeeChip is a campaign website, so most orders are produced after the campaign ends!

Expected campaign end date: Wednesday, January 11

Expected ship date: Wednesday, January 18 - Saturday, January 21

PLEASE NOTE: International orders can take up to 2-3 weeks to arrive after the order has shipped. This is due to the long-distance air travel and customs processing times. We will continue to send you emails on the status of your order until it arrives at your door. Until your order enters production, you can view order progress, edit the contents of your order, and change your address at Remember, even if the campaign does not reach its goal you will still receive your order!

Ordered items:

Product: 16x24 Poster - White
Quantity: 2
Size/Style: 16x24
Price: $25.99
Subtotal: $51.98

Shipping: $5.98

Tax: $0.00

Total: $57.96

Payment method: Credit Card

Jan 26, 2017

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