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1.0 257 Reviews

TeeChip Complaints Summary

0 Resolved
257 Unresolved
Our verdict: Engaging with TeeChip at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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TeeChip reviews & complaints 257

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Newest TeeChip reviews & complaints

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3:35 pm EST
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TeeChip t shirt

This shirt looks awful and it doesn't look like advertised at all! It has splotches on the front and back !The color was supposed to be burnt orange. It is tangerine orange with a little burnt orange on the logo. Looks ugly! It is unacceptable and I can't reach the company to complain. It wont' accept a "submit claim" click and the phone is always busy! I have asked for Paypal to help. I want a full refund!

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10:49 am EST

TeeChip defective merchandise

I ordered a t shirt from tee chip online took 2 months to receive it. When I got it wasnt the right size or any where close to what the shirt looked like online. I want to return it for a full refund and all numbers for this company do not work. They are a scam! I have tried to contact them by phone and email no response and the phone numbers are no good just rings busy.

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6:32 am EST

TeeChip order number rl-[protected]

Ordered 2 xmas jumpers 07/12/18 still not received these saying item has been shipped and is on en route with dhl tracking number gm275115280041992066. This is a scam, I want a refund or I will be taking this further! I want the £38.14 refunding asap. This is disgusting and my wife works in a legal firm and we will be taking this further.

Martin sykes

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7:13 am EST

TeeChip shirts

RL-[protected] Initial order 11/3 was shipped on 11/14 (DHL Smartmail Parcel Plus Ground 92612999963890000010765849 - Track Package). This was never received by the USPS therefore I never received the items. Contacted the seller and they offered a reprint on 11/29 RL-[protected]. This order has been in the printing stage since 11/30 I have contacted Teeloly/Teechip no less than 10 times through their website/email. As of today 12/23 they have sent the following message- Hello LEEANNE SCHULTZ, I am sorry to hear that your order RL-[protected] has not yet arrived. I understand how frustrating this must be. Unfortunately, because we have already processed a refund in the amount of $0, we are unable to provide an additional refund at this time. For reference, please find tracking information for your order below. Order number: RL-[protected]

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9:50 am EST

TeeChip tombstone quotes poster

I ordered an 11 X 17 poster. After almost 4 weeks received a poster measuring approximately 17 X 25, and there were typos in some of the quotes! I submitted a claim online and tried the live chat with a customer representative. Asked for a refund since I found a nicer one on another site. They say all they can do is reprint and resend. So no money back, and I'm pretty sure I'll be getting another messed up poster in a few weeks! I'm pissed!

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7:06 am EST

TeeChip crazy sister t shirt

I ordered this shirt on Nov. 6th and my Order number is RL-[protected] I have contacted the company twice. I was told the order was shipped and was given a tracking number 92748999963309000013631577. I have not received my product. This is very upsetting it is supposed to be a gift for Christmas . please over night a new one or refund my money and I will purchase else where.
I can be reached at [protected] or via email . [protected]@comcast.net

Sincerely,
Kathi Jackson, LMT

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3:51 pm EST

TeeChip wish you were here pink floyd poster

I ordered 2 of the above posters on separate occasions in the 11x14 size. I have now received another poster today that is huge. I do not want 3 posters and I am preparing to call my cc company to see if you are charging me more than 20.00 for each of the posters. When I ordered them they were priced at 20.00 each and have certainly waited almost a month for them. What do I do with this large poster that you will not be charging me for? And If you have done such a thing recredit my cc within 3 days or my company will file suit against you. Thank You for handling this situation in a very non prompt manner and will be waiting to hear back from you about the large size poster, that I did not order. Have a nice day.

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Vampirella67
, US
Jan 05, 2019 10:50 am EST

In November I ordered a 24 X 36 wish you were poster from V-Star.
I received it today.
It arrives crumpled, wrinkled and dented.
It's faded.
I'm contacting my Cc co. Tomorrow and filing a dispute.
I am so upset over this carelessness on their part.
They sucked the money out of my bank enough.
Do not order from V-Star

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4:21 pm EST
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TeeChip extremely delayed order

I placed an order for a product on 11/4. I was told I would receive the order in 5-10 business days. As of 12/9, I have yet to see my order and am now told it will ship in 10-15 business days. Only customer service is online- and very spotty- and the only response they will send me is "we are working very hard on your order." I've requested a refund - or expedited shipping- neither of which they will honor. I have never received worse customer service from any business.

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9:10 am EST

TeeChip poster

Ordered a poster at the beginning of November, but cannot get any response from the company except that that they're "printing it ". I've asked for a tracking number, or I want my money back. Pretty much told me that all I can do is wait for them to ship it. Six weeks later, still no tracking number, and still no refund. THEY ARE LIARS AND SCAMMERS. I guess that now my only option is to hope that PayPal can help me get my order, or get a refund. From what I've read, I'll probably not have much luck with that either.

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Dawn Crosby
, US
May 31, 2020 2:53 pm EDT

I’m having the same problem with them. Been waiting 41 days for a mask and they say it is still printing. Have read lots of bad reviews wish I had known ahead of time though

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12:53 pm EST

TeeChip placed an order but never got confirmation order or product

I placed an order from Teechip on November 25th, 2018 for a limited edition Lynyrd Skynyrd "Simple Man" lyrics poster. I saw it being advertised on Instagram and thought it would be a perfect gift for someone. I ordered it and was told I would get a confirmation email and product would be sent within 5-10 business days. It is now December 5th and I still have never gotten a confirmation email and my card has been charged for the product. I tried to look up the item but it's now saying when I search the link that the campaign was removed due to a content violation. So am I going to be refunded my money for my purchase that apparently isn't coming? So angry right now. The link for the product was http://bit.ly/2yYka5J. I want my money back! Have tried contacting Teechip through customer support email and phone number. Have not gotten a response to the emails and the phones are disconnected. Teechip is a joke!

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7:01 pm EST

TeeChip unable to refund or get any answer to my complaint

I ordered sweatshirt that said never underestimate a women with a polaris snowmobile it came snowmobiles (plural) it sounds stupid. I would like a refund or reprint and have sent several emails with pictures and responses of we cant do anythingabout it. Very disappointed would like a response of some kind my order # is rl-[protected] and received this mid november and have been trying to get some satisfaction

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3:09 pm EST

TeeChip no response or return option given!!!

If you do not credit my VISA in the amount of $34.22 for order RL-[protected] by end of day Monday, 12/3/18 I will dispute the charge. I will NEVER order from this company again in my lifetime. I cannot believe you are still in business. I ordered a woman's size medium tee shirt for my future DIL and it looks like it might fit my 8 year old granddaughter. I didn't receive a packing slip or ANY WAY to contact you regarding a return/refund. This is BS and convenient for you isn't it?

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7:57 am EST
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TeeChip poster

I ordered a poster on Nov. 12, 2018 . A shipping time was guaranteed 5 to 10 business days. It is now Dec 1 and still no poster has been shipped. I contacted the company 2x and was told each time it is in Production. I was very clear in telling them that our Holiday starts on Dec 2. and I didnt want to go to the celebration not bringing a gift. I feel they violated their written contract with guaranteed shipping with 10 days. fSo I ordered knowing it would arrive in time from their website description. They did not fulfill that commitment. Please do not order from this company, you will have the same poor service and no product as i am experiencing

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2:16 pm EST

TeeChip hallmark christmas sweatshirt

I ordered the sweatshirt on Oct 30, 2018 and is over a month later and no order number, no shirt, or shipping information. I ordered through Paypal and have filed a complaint. It should not take over a month for a shirt. When you call the TeeChip customer service line it just disconnects and the chat is not hooked up on the link. I am thinking this is a scam company.

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2:57 pm EST

TeeChip the delivery of this product from this company

My order
DELICIA ANNE HUCKLEBERRY

RL-[protected]
I received ONE ITEM THE BLUE PHONE CASE

For reference, please find tracking information for your order below.

Order number: RL-[protected]

Picture is the only item I received

Item
Price

1 × LIMITED EDITION - Classic T-Shirt (L, J Navy)
$9.99

1 × LIMITED EDITION - Long Sleeve Tee (L, Black)
$16.00

1 × LIMITED EDITION - Long Sleeve Tee (XL, Black)
$16.00

1 × LIMITED EDITION - Hooded Sweatshirt (3XL, Black)
$26.00

2 × LIMITED EDITION - Hooded Sweatshirt (L, Black)
$22.00

1 × LIMITED EDITION - Long Sleeve Tee (XL, Sports Grey)
$16.00

2 × LIMITED EDITION - Long Sleeve Tee (M, Sports Grey)
$16.00

2 × LIMITED EDITION - Long Sleeve Tee (L, Sports Grey)
$16.00

1 × LIMITED EDITION - Classic T-Shirt (L, Black)
$9.99

1 × LIMITED EDITION - Classic T-Shirt (M, Black)
$9.99

1 × LIMITED EDITION - Hooded Sweatshirt (M, Ash)
$22.00

1 × LIMITED EDITION - Long Sleeve Tee (XL, Light Pink)
$16.00

1 × LIMITED EDITION - Classic T-Shirt (M, Classic Pink)
$9.99

1 × LIMITED EDITION - Long Sleeve Tee (M, Ash)
$16.00

1 × LIMITED EDITION - Long Sleeve Tee (S, Sports Grey)
$16.00

2 × LIMITED EDITION - Crewneck Sweatshirt (XL, Maroon)
$19.99

1 × LIMITED EDITION - Phone Case (iPhone 7 Plus Case, Ash)
$13.00

1 × LIMITED EDITION - Classic T-Shirt (S, Ash)
$9.99

1 × LIMITED EDITION - Phone Case (iPhone 6/6S Case, White)
$13.00

1 × LIMITED EDITION - Long Sleeve Tee (2XL, Light Pink)
$18.00

1 × LIMITED EDITION - Phone Case (iPhone 7 Plus Case, Light Blue)
$13.00 THIS IS THE ONLY ONE I RECEIVED...

2 × LIMITED EDITION - Hooded Sweatshirt (M, Black)
$22.00

1 × LIMITED EDITION - Phone Case (iPhone 7 Plus Case, Classic Pink)
$13.00

1 × LIMITED EDITION - Long Sleeve Tee (XL, Ash)
$16.00

1 × LIMITED EDITION - Long Sleeve Tee (M, Navy)
$16.00

Subtotal $487.93
Shipping $63.70

Total $590.24
Shipping Address
DELICIA ANNE HUCKLEBERRY
54305 CR 15
ELKHART IN 46514
US

Shipping Method
Generic Shipping

Billing Address
DELICIA ANNE HUCKLEBERRY
54305 CR 15
ELKHART IN 46514
US

Payment Method
MASTERCARD ending in 5857

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9:05 am EDT
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TeeChip poor quality merchandise

My husband ordered 2 heart necklaces for our granddaughters you advertised on facebook. When we received them the writing on the heart was so..."small"couldnt even read it with a powerful magnifying glass. Shame on you my husband was so disappointed because it had a beautiful saying on it and he really wanted our granddaughters to get this from him. To charge $67.87 is disgraceful. Im reporting this to the bbb so no one else gets disappointed not to mention ripped off. A refund would be appreciated.

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9:24 am EDT

TeeChip uniform/delivery services

I have but received my order since 2 years, I have sent many emails and made aomplaint and no thing gapoebed at all it seems the company playing around and begaving in unproffissional way, please find below the confirmatiin Emai sent by teechip company the Order # RL-[protected]

From: TeeChip Support
Sent: Monday, December 26, 2016 4:40 PM
To: [protected]@hotmail.com
Subject: Your TeeChip Order Confirmation

Order Confirmation
TeeChip
Your order #[protected] (for the campaign LIMITED EDITION - GET YOURS NOW!) has been successfully placed!

Remember! TeeChip is a campaign website, so most orders are produced after the campaign ends!

Expected campaign end date: Tuesday, December 27

Expected ship date: Tuesday, January 3 - Friday, January 6

PLEASE NOTE: International orders can take up to 2-3 weeks to arrive after the order has shipped. This is due to the long-distance air travel and customs processing times. We will continue to send you emails on the status of your order until it arrives at your door. Until your order enters production, you can view order progress, edit the contents of your order, and change your address at https://teechip.com/track_order?track=17110682. Remember, even if the campaign does not reach its goal you will still receive your order!

Ordered items:

Product: Gildan Hoodie - Navy
Quantity: 1
Size/Style: XL
Price: $39.95
Subtotal: $39.95

Shipping: $7.99

Tax: $0.00

Total: $47.94

Payment method: Credit Card

Order FAQ
When will my order be shipped?
TeeChip is a campaign website, so most orders are produced after the campaign ends. Your campaign is expected to end on Tuesday, December 27, and your order is expected to ship on Tuesday, January 3 - Friday, January 6.

After your order ships, it usually takes between 3 - 5 business days to arrive. PLEASE NOTE: International orders can take an extra 2-3 weeks to arrive depending on the destination country. This is due to the long-distance air travel and customs processing times.

How can I add garments to my order?
Thanks to our fast turnaround times, generally we are unable to edit orders after they have been placed. To place a new order from your current campaign, please follow the campaign link available above!

View this email in your browser

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6:14 am EDT

TeeChip never received or and never received contact back

Have paid for products and have never been recived, I have don't the online request for helo but never recived a reply I have bank statements of money taking from account for products I wish to recive a refund, I only ever recived one tracking number for 2 orders and several times tries to contact threw the webpage but have had no reply, :( :( :( :(

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Update by Jace Brown
Oct 25, 2018 7:28 pm EDT

I ordered several items from tee chips and 2 months later nothing, have ask for help via tee chips page and still no reply, have complained about a refund and still no reply, this is a disgusting company the way they deal with these situations, well they have not delt with this situation, got records on bank statements, all in all they love to take your money but not send your products you have paid for

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1:17 pm EDT

TeeChip never received item

It has been a month since I ordered a sweatshirt. I payed with Pay Pal and they are the ones that fill in the fields when ordering. There must be a glitch with the Tee Chip site as they did not print a street address on my label - I have yet to receive my order. I have filed several complaint tickets with the company with little or unsatisfactory resolution to my concern. I would AVOID this company at ALL COSTS!

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7:31 am EDT

TeeChip phone case

I was ripped off by this company. I ordered a phone case sept 11th and was promised a 10 day turnaround. I have xo tactes then at least three times requested a refund as this was a time sensitive gift. They apologized and told me they couldn't cancel my order but would credit me 3 for shipping which I never received
I contacted them again and demanded a refund and was told they couldn't because they issued a shipping refund
To date have not received the product or the requested refund.

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