Teechip / flawed garment

Moosic PA 18507, Slovakia
Contact information:

My order number: [protected]
I ordered a product Gildan Hoodie - Heliconia on Wednesday, January 4 2017. I paid by credit card in total: $49.98 (shipping included). I received my order on January 19. I noticed two stripes in front of the hoodie I received.
I immediately contacted TeeChip Support and reported the flaw. I received an email in which I was sent a website address to fill in a complaint. However, when I filled everything in it didn't work. I have not received any response since then. I am very dissapointed. I am sending you the photo of the hoodie and emails from TeeChip. I want my product to be replaced by a new one. I am waiting for your reply.


Feb 2, 2017

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