SUBMIT A COMPLAINT

Tee Chip / I bought a tee chip shirt and it is the wrong size

La Fontaine Indiana, US

The label must be mismarked. I ordered a 3 xl shirt and it won't even fit my husband who wears a large. I want the right size sent. It needs to be at least 58 inches like the other shirts that I have ordered. The order number is [protected]. I have been trying to get ahold of them by phone and email for several days. Here is an email they have sent me. I paid with a debit card

Hello,

Thank you for choosing teechip! Happy to help with your order [protected].

Due to the custom nature of our products, we are unable to offer returns or exchanges without cause. However, if there was a material defect with your order upon receipt, you may file a claim by visiting teechip. com/file_claim. All claims are manually investigated and may lead to a free reprint.

If you have any other questions, please do not hesitate to contact us.

Ph
Mar 14, 2017

Post your comment