Ted Dumont HVAC, inc. / Deceptive practices
I contacted owner Brandon Dumont Monday, May 5th 2014 to schedule an appointment to replace an A/C unit in my property. After missing THREE appointments in two weeks, I called Ted Dumont to sort things out. A woman with the last name Dumont answered and told me that she sent Brandon Dumont on an emergency call. I told her that this was the third time that I had cancelled appointments and changed my schedule to meet them. I asked her why I was not called and she said "I thought you guys were just trying to sell us something since you are an advertising firm". I explained to her that we are not an advertising company but a web design company in need of an A/C unit. Brandon Dumont had mentioned needing website services and was interested in possibly trading partial in-kind services, but that was all we had spoken of it. She then got belligerent and hung up. I called back to try and make sense of what she said and she threatened to "file Harassment charges" and hung up again. 10 minutes later, Brandon Dumont showed up at my office looking like a homeless person, shouting and yelling. He threatened this: "if you ever call and talk to my employees again I will take you down!!" It was then that we asked him to leave and told him we were calling the police.
Do NOT do business with these creeps. We called Steve at One Hour Heating and Air. They came to our rescue and even gave us a HUGE discount after hearing our horror story with Ted Dumont HVAC. Here is their information: 1712 S Roosevelt St, Boise, ID 83705