Menu
CB Laptops / Notebooks Tech Support Mart

The good, the bad, and the ugly - discover what customers are saying about Tech Support Mart

Welcome to our customer reviews and complaints page for Tech Support Mart. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Tech Support Mart.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Tech Support Mart's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Tech Support Mart, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Tech Support Mart. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
S
3:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tech Support Mart Scam Fake Do not use

I have just been completely conned by this company. I am shocked and disgusted that they exist and find their approach dishonest and most importantly fraudulent, DO NOT USE TECH SUPPORT THEY ARE FRAUDSTERS. I called them at a extremely vulnerable point in time - my child was sick and I needed to fix an email problem on my computer to receive a email from a specialist doctor. I could not send or receive and initially thought I was calling a GOOGLE MAIL SUPPORT TELEPHONE NUMBER. Sadly i was put through to them and even after checking several times they confirmed that they worked for Google.
They kept me on the phone for 3 hours and explicitly told me I was hacked by 9 different people and they could see vulgar messages that had been sent from my account. They tried to charge me for one years protection and became difficult when I asked too many questions. They claimed to be fixing my problem and that they would call me back in half an hour which they never did - I called several times and they passed me around a call centre just for fun (i now think) pretending to be different departments. Conveniently cutting the line each time I was connected so that I would call back. The next day out of frustration I contacted a authorised apple tech support team who came to my house, and within two minutes told me my fast host server had expired as I forgotten to pay the bill (my direct debit had declined as my card had expired) we together called fast hosts who are excellent and reinstated my gmail. There were no hackers NO FAULTS and I was totally scammed by this company DO NOT USE http://www.techsupportmart.co.uk/ they are all fraudulent.

Read full review of Tech Support Mart
Hide full review
ComplaintsBoard
S
12:04 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I cannot believe that I was just about to be scammed today. I called them on their 0800 number because I had a problem with my email. They said I have a virus and they showed me hackers which were around 7 of them. How on earth can i have a virus on my computer when the scan shows 'no infection found'? I took it to PC World and they told me all about thi...

Read full review of Tech Support Mart and 23 comments

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.