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Team Double Click


Awful company

Complaint Rating:  50 % with 2 votes
50% 2
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Team Double Click
United States
Team Double-Click is not really a VA agency... they are a sweatshop. When I was first contracted there, they only paid VAs $10 per hour... WTH??? At the time, I was just happy to find a so-called legitimate work from home opportunity that did not involved stalking schedules and working for quarters (LO and WAHA veterans can feel my pain...). I soon realized that they wanted entirely too much control over my daily activities, they wanted a constrant stream of proofing documents to make sure you weren't cheating, while at the the same time encouraging us to establish trust with our (I'm sorry - THEIR) clients. When I had issues with my PC, or missed a shift with a client due to a personal issue, they basically told me that I was being unprofessional and they were ZERO empathetic. The last straw was when one of my clients expressed that she didn't really WANT to recieve daily updates and weekly reports from me on my activities, since I was only doing the MINIMUM for her every week (which is a paltry two hours - yup, $20 a WEEK... paid by the MINUTE, mind you). When I explained to her that I was requird by my contract to do it, and then suggested that she reach out to her sales rep to let them know that she was waiving the reports, I was told by Gayle Buske herself that I was not "playing nice" and that I was "not a team player". I was also told that if my star client didn't love me so much, that they would have terminated me. So I QUIT!

Thankfully, my STAR CLIENT did love me (but had to pay for me because even though I no longer worked for them, the little disclaimer on their website that you have to acknowledge BEFORE YOU EVEN GET TO APPLY FOR ANYTHING bound me contractually against contacting any former clients for ONE WHOLE YEAR), and bought out my contract. Almost three years later, My Star Client and I have gone on to work very closely together, and he has given me tremendous growth opportunities within his company.

I do have to thank TDC for that!!!
Complaint comments Comments (1) Complaint country United States Complaint category Products & Services


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A  28th of Jun, 2010 by    0 Votes
Looks like they (TDC) hasn't changed a bit!! I was "let go" almost 2 years ago and yes I was able to collect unemployment because my state felt that they were "employers" and that I was an "employee" not an independent contractor!! They tell you what to do and when to do it - you MUST clock in with them by a certain time each day or you get a reprimand letter.

I am now working for 3 of the clients that I had through them and yes I did wait the 1 year as in their nice little contract which states that after you are terminated you CANNOT have any contact with any of "their" clients or other virtual assistants - sorry Gayle and Jim, but YOU are NOT going to tell me who I can and cannot talk to!! I made many friends with the other VA's you had employed at the time and many after 2 years are still my friends!!

In fact - there aren't too many of the "old gang" still working for you today - we have all gotten wise to your ways! You may sucker in newbies - but those of us who have worked "for" you know what you are really up to!!

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