I ordered free trial samples online, supposed to have 30 days to try, they sent more products and charged me for them, refusing to give me a refund. They said I was suppose to cancel within 30 days of order, My 30 days were not up.I was charged $74.76 for one and $29.76 for the othere. I just received one today, and they claim I had to return these products before (9/15/08) which was yesterday. I called, but now they do not answer phones, they say there will be a 45 min. wait, and they hang up.