TD Bank review: overdraft fees 186

I was only trying to check my credit card balance and they kept me on hold for ten minutes. Even then, I never found out my balance. I also had the same problem as the other posters with them leaching money out of my savings account without telling me. I also despise bankers who try to sell you annuities and CDs when you beg and plead with them for a financial planner and you do not need a salesman to take (or borrow) your life savings.

TD BANK has charged me close to $1, 000.00 in OVERDRAFT fees virtually ruining me. How can any bank do this to someone? PLEASE HELP ME!

Very true

TD Banks practices in establishing overdraft are absurd, illegal & unethical. It is terrible how they manipulate their system into making people overdraft their accounts, when in fact they haven't. I have never had a problem with my checking accounts in 15 years, until TD Bank took over for Commerce. I wish there was something I could do to make them accountable for all the money they've stolen from myself and everyone else.

It's amazing that TD Banks policy is to post the largest amounts to your account first. The reason they do this is so when your deposit brings your account into the POSITIVE they can take out that large chunk of OVERDRAFT FEEs and put you back in the negative and then charge you for the six tiny withdraws after that (which average 3-6 dollars). It's a total scam that lets them make money on a $2 cup of coffee. In 2 days I deposited $750 out of which they took $385 for overdraft fees... and they wonder why people can't make it today!

Why don't they charge a % of what they cover for you instead of a flat fee? Why because they'd make no money that way... The customer service rep I spoke with assured me that the BANK is not making any money with overdfaft fees.. HAHA What a laugher... I told her that I knew she worked at the bank so she had to be "PRO-BANK" I beleive that there is a special place that BANK big wigs will go to EVENTUALLY.

TD Bank charged me $350.00 in overdraft fees and my account doesn't even show anything has overdrafted. They offered to return $105.00 which is nothing considering I still don't understand why they took it in the first place. Don't ever use TD Bank they are out for money and their customers

I first signed up with TD Bank several years ago and up until today, was quite pleased with them. I've even referred several friends who opened accounts. Last weekend I rented a car with enough in my account to cover it. I had funds transferred to my account to cover any additional I needed for the weekend. Long story short, they held the car charge until Monday and allowed several smaller charges go through. Then when the transfer posted, they put the car charges through causing a $105.00 overdraft fee. Then to make matters worse, I called today to discuss it and saw there were two pending charges. No problem. For some reason, I just checked it again and now they've put the two pending charges through and has charged me another $70.00. I have had it with this bank. They are not for the little man. Thanks Regis and Kelly!

I was well aware of TD Bank's recent policy of customer use and abuse, but, it did really didn't hit home until after I meticulously planned my BillPay items so that they would not be over-run by check cashing. So...I awoke one Saturaday morning to see three medium sized checks, backed-dated one day, so that they preceeded my seven smaller BillPay items! By doing this, TD conveys the message: "Hey, dim-witted customer, now we have to charge you $35 per over-draft (7 x $35=$245!)...and you should be happy we're paying at all!"

I went to the bank and raised hell. I may as well having been speaking to Ripley's wax figure. No real explanation, defense of policy or empathy.

I went home and prepared a letter for the "NJ Commissioner of Insurance and Banking". The next day, a TD bank rep offers me "$70 courtesy refund". I was so tempted to tell him where to shove it ... but, I'm a gentleman. Two days later, I received a letter from the Banking Commissioner that my complaint was being referred to the Treasury Department, "Office of the Comptroller of the Currency". A copy of my complaint has been sent to TD headquarters.
The moral of the story is: Never stop complaining! Do it paper, online, by phone, by blog, by facebook, by twitter...do it all. TD Bank is a rotten, immoral institution that has about as much a place in American society as...hell, I don't know what. Give me some suggestions.

I was never unhappy with COMMERCE Bank. That was why I was with them from the early 80's until 2009. TD BANK is a different story. I have never seen a bank that had an incorrect balance on your account, and then charge you
overdraft fees, because you trusted the amount. That is stealing. My husband had the same thing happened, but he stayed with them a year longer. He finally left them this past week, and joined me with Susquehanna Bank. I am Happy Again. TD BANK is Convient and fast now there are no lines.

I completely understand what is going on and what TD Bank is doing is technically legal, BUT it will eventually catch up to them. I had a checking account with another bank for 10 years and within those 10 years I never overdrafted-NEVER! I love how when you call TD Bank customer service they tell you that you need to keep a check register and that you dont keep track of your account good enough. Well that's just the thing, I keep track of my account so well that I know when something is going to clear or not. For example: If I use my debit card on Saturday and deposit cash into my account on Sunday (which is not a business day) once they see that I have 5 or 6 items pending the following Tuesday they literally go and backdate and charge $35 on each item and start deducting from the largest to the smallest number (not in chronological order by date of purchase) Once an item is in pending they say they deduct it from your available balance, so I find it amazing that I have an available balance at all times and then BAM my account is negative $200 in overdrafts. Like I said technically what they do is considered legal, but it is just WRONG! They have taken 100's and 100's of dollars from me. I would love to file a class action lawsuit. If there is an attorney out there that would like to take this on, I’m sure if you read all of these complaints we have a case. There is definitely a way to stop them from stealing our money.

I firmly believe that TD Banks practices in establishing overdraft are absurd, illegal and unethical. It is terrible how they manipulate their system into making people overdraft their accounts, when in fact they haven't. I have never had a problem with my checking accounts in 16 years, until TD Bank took over for Commerce. I wish there was something I could do to make them accountable for all the money they've stolen from myself and everyone else.

Once again the banking industry has made an impact on the American public. As credit card rates go higher and higher (sometimes 25%+ for good customers), the bank fees have now gone ballistic. Because of an unanticipated one day delay in an automated checking deposit, I was charges $175 for overdraft checks that somehow were paid by TD Bank in record time. I always find the newest checks in the "pending" account for at least a day. But on this day, a deposit for $1000 and 5 checks totaling less than $200 must have passed in the electronic mail. But not quickly enough. I was charged $185. ($10 low balance fee plus the $175.) I have been a customer for over 10 years and have had thousands of transactions with possibly two previous overdrafts.
$185 dollars in fees for about 1 hour of overdraft coverage. All this for an “interest bearing” checking account that earns 0.1 % per year.
Must be great to pay Reges and Kelly millions to advertise America's "Most Convenient" bank.

TD BANK IS NOT SMALL BUSINESS FRIENDLY! STAY AWAY!
THEY STEAL MONEY FROM YOU ACCOUNT CHARGING OVERDRAFT FEES ON YOUR DEBIT CARD.
THE MATH DOESNT MAKE SENSE...
IF I HAVE $100.00 IN MY ACCOUNT AND USE THE MY DEBIT TWICE TOTALLY $95.00
THAN A CHECK COMES IN OVERDRAWING MY ACCOUNT. THEY DONT CHARGE ME ONCE FOR THE CHECK THAT IS OVERDRAWN. THEY CHARGE ME 3 TIMES FOR THE TWO DEBIT CHARGES SAYING SINCE I KNEW THEIR WAS A CHECK COMING IN...I TECHNICALLY DID NOT HAVE THE MONEY! WHAT A JOKE!

Since TD Bank took over our local bank, Riverside Bank, I have accumulated hundreds of dollars in overdraft fees, monthly service charges etc. They haven't even been in town for two months yet. I am at my wits end and I will never ever ever bank with them again. My banking record was spotless prior to this and I refuse to pay these fees. Hell will freeze completely over by the time I do. My credit score is 819... some aren't so lucky. This is STEALING and the employees should walk out and not be part of this. Just another foreign financial institution coming in to rip off Americans in a way the feds support.

Americans need to wise up soon. Keep these foreign financial institutions from stealing our money, legislators. How about doing at least something while your filling a seat in Washington.

As with some of the other people on this website, I do have experienced overdraft fees. Apparantly there was something sent out somewhere around March or April regarding that they would cover this, if anyone is familiar with what happened in alot of the counties in New Jersey with massive flooding and state of emergency, well we were one of those families who were out of their home for 2 monhts and lost everything on the first level of home. So our biggest concern was getting our house back together and unless there was a bill our mail got backed up and we knew our account was fine. Needless to say in less than 2 weeks, this bank has charged us $735.00 in overdraft fees. We had no idea that the bank would continue to pay stuff. On top of this in the last 24 hours, someone got a hold of my debit card number and charged 153.26 to my account which were not our charges and yet we are going to get charged bank fees. I have begged and pleaded with this bank to work with us on these charges because when people are fighting every day to keep their jobs and surviving in an economy that is horrible, banks shouldn of all of a sudden decided we are going to pay everything no matter what...and charge people a ridiculous amount of money. Because of the charges and the fraud that went through, I don't have enough money to cover this since that is one of our paychecks for 2 weeks. They are inconsiderate and as far as their customer service commercial on tv it is bull they don't care and don't work with you at all and aren't human in anyway! And now it is going to take almost 7 days for anything to be done with the fraud charges and maybe we will get 70.00 back for those two transactions but it doesn't help any when there is still another 700.00 that they have of ours and my account is severly overdrawn because of these charges and when the debit transactions that they paid came in, the acct was a negative because of their fees, when the charges were done days prior when money was in the account. I am very disappointed in this bank and I hope that some that these people are in a situation where no one will work with them or understand and don't do anything about it and than maybe say hey maybe i should of been more christian like and helped people in a time of need.

I have had a TD Bank account in Massachusetts for 15+ years back when it was Salem Five Cents Savings Bank (at least two mergers ago) and never had a problem with overdraft fees. I had written a $250 check to an heating oil company on monday and had made a deposit of $385 on that same day and the account had $78 in it at that time. I did expect that the deposit would beat the check debit to the bank but as it turns out it tied. I'll elaborate. Over the course of that day and the next several small dollar amount debit card transactions occurred (each less the $10). I checked over the course of those two days and the debits from the second day (first day's debits hit on second day), check, and deposit had not hit the bank. Third day comes along and TD Bank decides they are not going to process the transactions in the order they occurred but rather in this order: check to oil company for $250, each of the debit transactions from the second day (one for $5.09 and the other for $5.83 and an authorization for gas for a $1), and THEN the deposit of $385. Now they didn't deposit the entire check, they put a hold on $285.00 and deposited $100 (with the teller saying to me after the fact that they additional $285.00 would have gone through on the 4th day) so doing some math they started at $78 and subtracted $250 to give me an overdrafted account of $172.00. They charged a $35.00 overdraft fee immediately at this point. Next they then hit the account for the 3 debit transactions of $11.92 total and charged an overdraft fee of $35 EACH equals an overdrafted account of $288.92. So finally now they go to process the deposit (partial of only $100 because they put a one day hold on any amount over $100) and I end up with a negative balance of $188.92 as of today. The real killer is that their own online banking service (i.e. where I check my statement online) showed me today that I had a POSITIVE balance of $57.00 so I went ahead and used my debit card again today for 3 more transactions (I hadn't checked my statement at that time) so now the bank is telling me I'm going to get WHACKED with 3 more $35.00 overdraft fees! I called to discuss this and was told it was my fault (somehow - they didn't give me a good reason why) and that they always process debit transactions the next day (later changed to over the next two plus days) even though the debit transactions I was talking about with her and that I mention above have always gone through on the SAME day since they were point of sale transactions. No explanation of why the check processed first and not the deposit. I was told they would not refund the fees. Now I am forced to have to stop direct deposit of my paycheck so I can make sure I can pay the rent to house me, my wife, and our four kids another month and bring this account positive JUST so I can close it and tell TD Bank to go stick it in their hats. How is this legal? WHY is this legal? Is there a class action lawsuit I can join or is there a lawyer out there interested in starting one?

I made several small purchases over the weekend prior to Memorial Day for a trip. Always making sure I had enough money on my bank account I went ahead to purchase my items then after reviewing my bank account I spotted 7 (seven) over draft fees from TD BANK for $35 each. For trasactions that doing even add up to $15. There was even a $1.40 trasaction I made at Staples that got hit with a $35.00 overdraft fee. I go to the customer service representative and all they can suggest to me was that there were transactions that did not post on time making my available balance lower then what I expected. After several calls to the customer service department and going in to the branch they will not yet refund me my money. Stating that I should have been more carefull and even suggested I have a ledger handy. Is that company stuck in 1930's? its 2011 and I should be able to see up to the minute postings of all my transactions even much so after I make all my transactions as debit purchases. I'm still fighting these $245 in overdraft fees and I will be closing my account with them as soon as I can get this resolved. Worse thing is that I just opened my bank account no less then 2 months ago.

I have been abused by this bank with overdraft fees for long time. And very tired of going there and fight for my money. They keep items in pending for days and then post them when a large item would clear. The manager of the branch explained to me that it is the fault of Merchant Service Banks. Not true at all since I own a company who does merchant services. It is the way TD Bank system works. They first clear a larger amount and then all the little pending amounts so they can charge you overdraft fees even on a $8.00 pending amount. Then when they do charge you fees, the description that you receive in your pending status is DEBIT CARD AUTHORIZATION. When I saw that I thought someone stoled money from me. Then I called customer service and she was telling all the deposits that didn't clear before I charged items. When I went to the branch, the manager told me a different story. Plus what your online banking shows is different what their system shows. And that is how banks make their money. I will write to consumer affairs to investigate the whole TD BANK banking system because what they are doing is highway robbery.

They are still at it. Told me the Federal Reserve told them to hold my cash deposit for 24 hours. Al Capone I am not. Therefore, by holding my funds it created another round of overdraft fees. Really? I have been banking for over 30 years. This reasoning is the first that I have ever been told. Will be seeing them on Saturday. It won't be pretty!

ON MONDAY MAY 7TH 2012, I CHECKED MY BANK ACCOUNT AND SEEN THAT IT WAS (-60). I PROCEEDED TO DEPOSIT $60 TO MAKE IT EVEN AND ALSO TO CLOSE OUT MY ACCOUNT DUE TO THE FACT THAT THEIR WEBSITE HAS CONSTANTLY HAD THE INCORRECT AVAILABLE BALANCE. WHEN I DEPOSITED THE MONEY AND TRIED TO CLOSE THE ACCOUNT, THE EMPLOYEE INFORMED ME THAT IT WOULDNT BE POSSIBLE DUE TO THE PENDING TRANSACTIONS. HE ALSO STATED THAT MY ACCOUNT WAS POSITIVE AND THAT THE ACCOUNT WOULD NEED A DAY TO PROCESS THE PREVIOUS TRANSACTIONS. I CHECKED THE ACCOUNT 2 BUSINESS DAYS LATER AND IT WAS NEGATIVE (-209) DOLLARS. THE EMPLOYEE AT THE BANK INFORMED ME THAT I WAS IN THE CLEAR WITH WHAT I DEPOSITED AND ALSO NEVER INFORMED ME OF ANY OVERDRAFT FEES. THIS IS THE 2ND TIME TD BANK HAS RAN UP OVERDRAFT FEES ON MY ACCOUNT.

TD bank has been using overdraft as a cover to rob me. If I make a purchase they chose the purchase for the highest amount even it came in last and is 1of 4 they will pay the highest one and charge $35 for each additional one. They also instructed me to open a saving account over the phone which would cover me just in case I go over the limit it would automatically transfer the funds into the checking account. After they charged me over $210 in overdraft fees they stated the savings account was not set up properly and even though the money was available in savings it didn't matter and I was not eligible for a refund! They even charge overdraft for pending not yet cleared transactions stating that the money has already come out of the account and pending just means its coming out?! What? I transferred money to cover the pending transactions due to the savings account not working properly and they told me that it was paid before I transferred it at 9am of the same day and all overdraft fees still apply.!

I set up to have a check by phone, which was sent in twice by mistake, therefore, it overdrew my account and of course they charged me with 175.00 worth of overdraft fees, the company automatically corrected the error and put the money back in my account and the would not take off the overdraft fees, even then and the transaction during this time were all under 5.00. TD bank has done this to me, can't even tell you how many times, I am sick of them I wish I could sue, and get all the money they've ripped off. It's ridiculous.

TD bank is a scam with their " pending transactions ". I just sat down with a branch manager for over and hour trying to figure out exactly what they are up to.. Basically, when you make a purchase with available funds. They remove those funds and " withhold them " to ensure the amount gets processed some days later when it " hard posts " to your account. If your account is negitive at the time of the " hard posting " then you will get hit with an overdraft fee. Even though those funds have already been "withheld" to ensure they will process at the Point of sale.

In the words of my local branch manager " The way TD bank operates is very deceiving, you can get overdraft charges twice on the same transaction if it made your account negitive at the point of sale, and at the time of the ' hard posting', a 'double whammy'. You should always keep money in your account."

It's very confusing but if it has happens to you then it makes perfect sense. Complete scam. When your bank tells you they are " deceiving " and overdraft twice on the same charge. It's time to get a new bank.

Example, make a purchase at subway for 10$ on a tuesday when you only have 4$ and your bank will " pend" the funds for a couple days. They take the funds immediately and hold them, so you ARE spending the $ at the time. Your bank will be $6 negative. You will get charged a 35$ OD fee at this time. The subway 10$ transaction will show as " pending " on your account

Bank balance is now negative 39$.

Don't make any more purchases, leave your bank negative for a few days, until the 10$ you spent " hard posts" to your account.

You get charged another 35$ OD fee at the time of the "hard posting"

Bank balance is now negative 74$ from the same 10$ purchase

If you don't believe it I encourage you to try it.

I've never seen any bank practice like this, and I've had several of them. They actually refunded me 70$ on the spot because of this deceiving tactic.

If your like me and live paycheck to paycheck. Avoid TD bank. I closed my account immediately after I found out about this nonsense.

I was jsut charged $70 in overdraft fees for two "pending" transactions. I called and explained that one of the pending transactions would never go through. It was for a food delivery that never came. Plus I explained that no other bank would charge for pending transactions. Then I was told it was not the pending it was for two ATM withdrawals. I asked how I could take out money that was not available...first they blamed their system that allows overdrafts and then said the pending transactions pushed me over. I was willing to take one hit, after the bank charges, my balance was .79 overdrawn, so I went in this AM at 7:30 and deposited $50...THEN they took out the $70. The reps were rude and treat you like you are worthless. I immiedaitely cancelled my automatic deposit to the bank and am closing the account

From 10/2/2009 to present day 7/21/2010 I’ve been charged $1085 in bounced transactions. The 10 years I've banked with Commerce Bank, I've only bounced 2 checks. Since the merger, I've been screwed royally. What really pisses me off is when your account is in the negative and you don’t know it, go to Dunkin Donuts for a cup of coffee $1.99, pay for it with TD Bank Debit Card and they pay it. Unbeknownst to me, my account is in the negative. That $1.99 coffee results in another $35 bounced fee.
I drive a taxi for a living. I go to the bank, EVERY DAY, putting in money. I made a purchase the other day for $65 which at the end on the night caused my account to be overdrawn. I deposited $200 in my account the next morning. The following day I see that my account has been charged $175 in bounced fees! My wife’s Social Security check comes in that morning $642 deposited into account. Next day I’m charged $105 for 3 transactions that they bounced. They money was there, until they charged me $175 in bounced check charges. Their bounced check charges cause another $105 in fees. They did it, not me. In two days I was charged $280 in bounced check charges, but I only bounced 1 item. They are a bunch of thieves. I called and complained, they said they could refund $70. I hate this bank. I used to love Commerce Bank, they were awesome. TD took over and has stolen $1085 from me. I’ve spoken to many branch managers at TD Bank. They all gave me the run around with the line that “TD Bank allows the account to be overdrawn as a courtesy to their customers as not to embarrass the customer by declining the transaction.” In other words, they let you continue to bounce transactions with the debit card and charge your $35 for every purchase. A $1.99 Wawa coffee cost you $37.99, even Starbucks isn’t that expensive! I’ve opted out of that program, and yet they continue to allow the debit card to be used even if the account is overdrawn. It’s not like I constantly bounce checks, either. I go the gas station and fill my taxi up at 6:30am. My account is overdrawn and I don’t know it. Put the card in and the gas station charges the card $1.00 to make sure the card is good. That results in $35 bounced fee. Now the card has been approved, you fill the taxi with $23 in gas. That results in another $35 fee. You stop at 7-11 to get a pack of cigarettes, pay with debit card, card is approved and the $9 pack of cigarettes just cost you additional $35. I go to the bank at 7:30am and deposit $200 I made that night. I think everything is good, I just put $200 in the bank and have no idea the account had been overdrawn. I run my quicken software and update my account and I am shocked. Now, the $200 I just deposited puts my account well into the black. I'm up $180 in my account, so no problem, right? Wrong… Those purchases I made while the account was overdrawn and yet they were approving my debit card will now cost me $105, once again, causing the account to be overdrawn. And the cycle of getting screwed continues.
10/5/2009 $105 bounced fees
10/20/2009 $210 bounced fees
12/2/2009 $175 bounced fees
12/3/2009 $35 bounced fees
4/19/2010 $70 bounced fees
4/20/2010 $210 bounced fees Not a single debit transaction was over $10
7/20/2010 $175 bounced fees
7/21/2010 $105 bounced fees
Do you see the emerging pattern here? The bounced fees imposed from the previous day cause a chain reaction where the following day I'm charged with more bounced fees, like I said $1085.
I would love to get a class action lawsuit against TD Bank. I would love to get a lawyer and all the other people who TD has victimized and get a class action law suit against TD. I know I'm not the only one victimized here.

They did the same exact thing to me. Apparently, they process their transactions "largest to smallest" regardless of when the transaction actually occurred. This sometimes results in the larger transaction overdrawing the account and making every subsequent smaller transaction cause an overdraft fee. In this case, all of my "smaller" transactions occurred on Friday and over the weekend while the "larger" transaction occurred on Monday. They refuse to refund any of the overdraft fees even though they admit that they can see that the smaller transactions occurred while there were sufficient funds in the account. This is plain old stealing and is just wrong.

The overdraft thing is out of hand and illegal as far as I am concerned. I walked into the branch last week due to an overdraft fee of $210! When I watch my account religiously and always know what my balance is and what is coming out (considering I schedule all the payments.) I advised them they would be reversing the charges or I would take every cent I had between my 3 accounts out ASAP, including transferring my car loan. I have been a customer for 18 years. After the threat, I was able to confirm 1) They DO NOT POST transactions to the account in the order that you use your debit card, pay bills or deposit checks or cash. 2) They POST THE HIGHER $ transactions. 3) They posted debit transactions that happened AFTER my husband's check went in electronically at midnight the previous night BEFORE processing the credit. BEWARE! I advised them that as a customer of their bank none of those actions are appropriate. I got them to reverse the fees, walked out of the bank and opened identical accounts at an aneitrely different bank upon leaving. I was also advsied that online banking is only a tool and that I should be using a paper check register. However, I pointed out to them that a paper register means NOTHING when you are not posting the debits and credits in the right order. I was not suprised when they did not have a response. GET RID OF THEM QUICK!

My daughters and I have been charged overdraft fees by TD Bank because of their supposed software system. I feel this is unjust and that the bank is charging us illegally for items that are not truly overdrafts by the screen/software that we are able to see. Why is it they have this "SUPPOSED" software that they only can see and not us the consumer. I want to pull all my accounts from them since they are taken nearly $500 in overdraft fees between my 2 daughters in the last 3 months. This is unfair and not legal.

They did the same thing to me and did not connect the account the took $175.00 out in fees ! Im pissed

It's whythelongfaces' fault.

I think i almost od'd on acid once.

ragon - What's the matter, dear? Did they ban you from /b/ again?

Paul, I bet your mommy is so proud of you!

Oh, Paul! How absolutely pragmatic of you!

To Paul Vance - Well, as an experiment I just deposited $300 cash into my Wells account yesterday by cashing out my expense check from work and then immediately depositing three $100 bills at the ATM with my debit card. Guess what, my available balance went up by $300 right then and there on my receipt. I am sure that had I deposited the check at the teller, it would not clear until the overnight cycle hit. The cutoff at the teller is 3 PM daily, but the ATM cutoff is 9 PM, and I was at the bank just before 3 PM, so it is possible that had tried this later in the day it would not have been exactly the same result. Still, this thread is about TD Bank and their deceptive and illegal money handling, and anyone reading this would be way better off with Wells than TD if you tend to run low on funds here and there and need a bank that does not try to screw you at every opportunity - Paul from South NJ

To EthicsofBidness above - You are doing the right thing getting rid of TD, what a bunch of assclowns they are. I lost over $1000 in fees in the months after the Commerce Bank takeover due to their shady accounting practices. For any bank to say that cash you deposited to cover checks is not available immediately is a load of horse crap. I switched to Wells Fargo in 2010 (was Wachovia) and have never looked back. You can deposit cash right at an ATM anytime day or night and it is immediately available. And if you deposit a check via ATM you get immediate access to the first $100 and the rest clears that night - and the cutoff is 9 PM! Sounds like you are like me and run close on your funds on occasion, and TD either makes a bundle on our stupidity or does not want us as customers at all. Yes, a credit union is a good option, but the Wells ATM's are all over my area and let me do 90% of what a teller can do, even after hours.

SO here's how TD bank does their business. If five checks are presented for payment on Wed for let's say $200, $100, $50, $25, and $15, and you have a $210 balance in your account on same day, they will ALWAYS present the highest amount check first. This means that your $200 check is deducted FIRST, not your $15 check. Can you figure out why? If they paid least amount first, you'd pay in this scenario, you'd pay one overdraft fee of $35. The way TD does it, you would pay 4 overdraft fees in same scene. Guess which way they have it set up? This is very good business for TD but very shady practice. It's only a matter of time before the rest of the customer base figures this stuff out. It's very simple math, stacked in TD's favor to maximize their profit at our expense. These types of business practices, once discovered by the public, will bring TD bank down.

Generally, a national bank shall make funds deposited by cash available for withdrawal by the next day—or not later than the business day after the banking day on which the cash is deposited.

The thing is, their "pending transactions" are ridiculous. If cash is deposited at a teller, it will not post until the "next processing cycle." Thus, if I put CASH into my account on a Friday, it is not available to me until Monday. So they get to keep my money for free for the weekend, and I become the lender. The technology they have is such that they could process transactions the same day if they wanted to improve their customer service. Even my check which is directly deposited is delayed while they use "next processing cycle" legal jargon to cover their ### while they hope the account is overdrawn because the customer assumes they have access to their money.

I'm changing banks, after two weeks of this direct deposit crap. I want access to my cash today. Hello credit union, goodbye TD Bank.

I too had the same issues with TD Bank and it was never because of irresponsibility but because the Bank is greedy and they attempt to get over on all the customers who they can that do not pay attention. I had to begin printing out account balances from the ATM after making cash deposits and/or obtaining deposit balances on paper before making purchases so that if any of this under handed practice were to hit my account I would take it into the branch and they would HAVE to reverse the fees. As many times as they charged me they had to refund me because I know that I had the money to cover ANY transaction that wasd made. Additionaly, there were a couple of times where they made up transactions but when I said let me see them on their computer they didn't know what they were or where they came from. The bottom line is that they think consumers are stupid. Not that I have lots of money but I am not living paycheck to paycheck so to speak. I never had an issue with ANY other bank that I use and I have several accounts with other banks and credit unions. TD Bank deserves EVERYTHING that is coming to them. Glad i closed my accounts with them, consumers remember you have choices!