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TCF National Bank / NSF Charges

1 800 Burr Ridge PKWYIL, United States Review updated:
Contact information:
Phone: 18008232265

My son was charged $37 insufficient funds fee 5 times (total $185) despite depositing funds exceeding the negative balance prior to at least three of the transactions for which he was penalized. The tellers he talked to acknowledged this - they gave him receipts showing +ve balance, but maintain that transactions prior to clearing of checks still incur the $37 penalty regardless of what is showing as his account balance. They would not let my son, a freshman away from home, see the Bank manger or anyone else who may have the discretion to waive these ridiculous fees. I know the fine print he signed stipulated this fee, but should they not have warned him that he will be charged if he makes use of the money he deposited which was showing as positive balance? Paying $185 for withdrawals totaling less than $30 seems total ripoff .. does he have any recourse?

Pa
Apr 21, 2013
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Comments

  • Mn
      17th of Feb, 2010
    0 Votes
    TCF National Bank - Poor service
    Minnesota
    United States

    Customer service is terrible unwilling to help. I am planning to close my account nothing but a headache. Worst bank I've ever dealt with. I have nothing positive to say about this bank.

  • Ja
      6th of Mar, 2010
    0 Votes
    TCF National Bank - online bill payment
    TCF National bank
    800 burr ridge pkwy
    Chicago
    Illinois
    United States
    Phone: 800-823-2265
    tcfbank.com

    Online banking site is not secure or reliable. the online banking service will change your pay date to cause account to overdraft. Tcf bank will not reverse unauthorized charges or investigate disputes unless made to by u.s. govt or other agency. Bank is arrogant and evil.

  • Br
      21st of Apr, 2013
    +1 Votes

    yes. He can read the customer agreement he signed when he opened the account and all bank notices outlining fees and how and when they are assessed so as to avoid incurring fees in the future. Also, he can fight his own battles.

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