I absolutely dread calling the customer service line for TCF Bank. 9 out of 10 times, the reps are rude & do not fully explain the answers to your questions. Their tone is always condescending, and whenever you call they act as if they're doing you a favor by answering the phone. I have a business account there and I truly regret opening an account there. Please teach your call center staff to not use slang when speaking with your customers.