SUBMIT A COMPLAINT / the return policy is extensive and difficult

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This company is a total scam. I ordered a dress in December of last year. It arrived but was ill fitting. The return policy is extensive and difficult. I completed each and every requirement posted on the list of returns. I then was offered first $35 then $50 to keep the dress. I refused and was given permission to return the dress. I sent the dress back and heard nothing. Finally Tide Buy emailed me and told me I was not a customer and my receipt number did not exist. I now have no dress and no refund.

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  • Th
      14th of Apr, 2012

    TB dress for my bridesmaids were beautiful xactly like picture 7 of them all alike in 6 weeks time

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