TaxInc. / Unauthorized charges
My money was stolen from this company. My family was hit by a devastating tornado February 5 2008 we lost almost everything in this F4 Tornado including most of our belongings. Shortly after this the IRS Contacted us via a letter stating they wanting Tax Info from 20 years ago. I was so upset and worried because everything we had was blown away.
I contacted this company explained my situation because they were in California where I previously lived. They charged me the last $3200.00 we had at the time. Faxed me papers I filled them out and returned them. At which point I received one other call I stated that I was trying to locate my paperwork.
I did not ever receive any more contact. I called and emailed the agent I spoke with at which I never got a response. When I finally called and asked to talk to a office manager. They got on the phone with me and told me to bad they wanted another $3200.00 to talk to me. At which time I did indeed become irate on the phone and told them I wanted some answers on why they charged me a fee and never did any services for me regarding my case. They hung up on me.
I followed with more calls and more hang ups on their behalfs. They were rude and nasty. Please do yourself a favor and do not do any business with them. I am still trying on my own to deal with my tax issues.