Taxes / hidden fees
I wish I had looked at some of the compaints before I became a victim of these crooks. I was hit by numerous hidden fees totalling over $400 to have my taxes filed. However, the preparer made a mistake and it was "fixed" all I needed to do was go back in to sign the revised form. Upon arrival, the information I signed was the incorrect information but instead of informing me the preparer did nothing. When I finally called a week later to check the status, I was told by the preparer that I needed to come in yet again to sign additional forms! One week later and my taxes still weren't filed! After speaking with the "Manager" I was told that there was no recourse for this mistake to include the preparer's overlooking the simple courtesy of a call to inform me. I was asked to pick up my information, which I did and I filed elsewhere. DONT GO HERE THEY ARE CROOKS!