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CB Tax Services Review of USA/ Network
USA/ Network

USA/ Network review: SCAM 23

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11:33 pm EST
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After I was transferred to a senior settlement officer Ken Halverson, "Their phone jockey." Right away he asked for my social security number before he knows anything about me. Bragging about all the representatives, BBB, and political groups they are members of. I knew from the beginning of the conversation; this guy knows nothing other then to prey on ignorance and fear for the government agencies. Using scare tactics to get your business. Total scam artists in that firm. I told him I have to check them out first, then he got defensive and aggressive. Advised me to stop making payments to IRS and use that money to hire him instead. He "guaranteed" I was going to get levy, garnished, and liens. In fact I can't be levy if I'm on a payment plan which I am with IRS and in the mist of working something out.

After I did my research, this company is also tied in with another modification company. I recently lost my home and was taken by a modification company, " Federal Loan Mod." Who did nothing to save my home. This is all the indication I need not to have anything to do with them.

BUYERS BEWARE! SCAM ARTISTS AND PREYS!

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The complaint has been investigated and resolved to the customer’s satisfaction.

23 comments
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J. Harris, Chesapeake, VA
Chesapeake, US
Oct 27, 2012 8:03 am EDT

$8k n lotz of procrastinating, going on three years in Dec '12..when i got frustrated they fast talk me & actually hung up on me. I was like did this mthfker just hang up on me? New guy2! I probably had at least 5 case workers. Promises out the window. Subsequently, i was told to b by my phone so tha there tax attorney wud contact me bc i questioned em once by saying "how come i never talked or ever appt to an assigned attorney right off the bat like US TaxShield A+ credit rating?" N they wanting 6500(not after spending 8Gs)...anyhow, TNU (F credit rating now) never call me w attorney representation even if there is one ...had my hopes up too many times! One time round Xmas '10, i was told that my record was settled for 100 bucks n a year later that settlement was rejected...now, we're in the works for another counter offer...i know i got bamboozled, hoodwinked, etc...the saddest part :was my partner recommended them. Bc off the bat...she n TNU feared for the worst n i got worried over $78k back taxes...i know wha to do now without sacrificing mad.$$$. N to think all the time n money spent on faxes, gas & mail. I kno i got the pickle. N each time i go back because im still in denial, i expect the pickle even more esp aftr reading all these complaints. So sum were lucky in getting results than others, however, I'm a try to get what i can out of em so help me God and/or regret it all together n settled it in court via lawsuit... yes i know it wud b easier to fly out there n tear sum ### up bc thaz how.i feel right bout now...and reading those employees that were fired, opened my eyes up even more... cant help but to believe that inside hating ### ffom them...wh is good in my book. So be wise n pick ur head up n research ### b4 u dispense big $$ like me even if ur scared, depressed and got money to burn thT eventually could have gone to irs, state taxes, ira, house down payment, somethg! Aftrall this time, i cant help but see fhe light on the up & up...scammed...not me...never could happen...but just might been had or not...i ll keep u posted if i succeed this year even though im telling irs of my misfortunes.

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S.Davis
, US
Jun 27, 2012 6:09 am EDT

I'm afraid everything said about this company is true. I was recently separated from $1250.00 of my cash after foolishly hiring these people without doing my homework. I was sold by their very experienced salesman that promised substantial payment reductions, a structured payment plan negotiated by their tax attorney that included a way the IRS could not modify the agreement. None of this happened. I had to chase these people down after a week after not hearing from anyone after sending my financial disclosures to find out from some kid that was clearly reading a script that my case was reviewed by a case worker (not the attorney I was told would be involved) and to continue the payment plan that was already in place with the IRS. That's what I got for $1250.00. Huge Scam.

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Happy Customer :)
Oaktree, US
May 31, 2012 5:12 am EDT

The posts of previous employees of this company sound bitter and resentful that they were let go, maybe they are just trying to make the company look bad because the were fired.
I hired [edited] to file my tax returns and help me with a $22, 000 tax debt. They did an amazing job they communicated well with me. They filed all my tax returns and got my debt down to $8, 000 and put me on an affordable payment plan. All in all they were great for me. I'm happy I went with this company!

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RayF12
Los Angeles, US
May 31, 2012 4:39 am EDT

The IRS claimed I owed $54000, by the time they were down with my case, I owed a little under $6000. I couldn't be happier with their services and have nothing but good things to say.

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BG10
, US
Feb 09, 2012 6:28 pm EST

I myself have NOTHING good to say about this tax outfit. Behind the facade of smooth talk bugaboo they demanded full payment of US$7500 (staggered payments as agreed upon) which was paid as they demanded. Come time for them to do their part of the bargain it's merely more of those worthless promises, time-consuming finger-pointing details, numerous delays, inability to furnish documents timely but they make it appear you are not in compliance, etc. They promised to do my 2010 income tax return but as of december, 2011 nothing has been filed yet, let along have they provided instructions or data to be furnished. Their modus operandi is to slow-process your case; when you call them they never return calls. No one person is responsible for your case. It is just a worthless company that lost its BBB license or approval; has numerous complaints from dissatisfied clients. They only want your money ! NO intelligent person should fall over their wares - they are totally unresponsive to your calls and complaints yet drop you immediately like a hot potato once you do not provide information - only because they never tell you what they need and don't mail you the necessary forms or information. In short, they hide behind technicalities of client uncooperation when in the first place they are mere ignoramuses ! PLEASE STAY AWAY FROM THIS OUTFIT. They need to be investigated fully ! (I personally left this company on my own - not even worthy of its alleged sterling reputation.)

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Hillery
Tulsa, US
Feb 03, 2012 11:02 pm EST

I hired [edited] for helping me get rid of $29k tax debt that was over my head for 4 years they closed out my case with a $150 per month payment.i got to say i loved the results and what a great service hope more people know about them.

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Edward garcia
Victorville, US
Sep 22, 2011 3:54 am EDT
Verified customer This comment was posted by a verified customer. Learn more

My nane is edward garcia and I live in Victorville CA I hired taxnetwork usa 6 months ago because I really needed there help Im a single dad and my paycheck was being garnished because of taxes not filled for 05/06/07 and i was sent a $33, 497.21 bill. Within 10 days they stopped the garnishments and in 2 months settled with the IRS for $4, 677.12 I hobestly was impressed

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Ric4Prez
Palm Beach, US
Aug 07, 2011 11:54 pm EDT

Never use these guys always find a CPA or Tax Attorney trained in Tax Representation, and set up
a face to face meeting.

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chunny
Athens, US
Jul 30, 2011 9:55 pm EDT

[edited] is the biggest Scam! They don't do a dam thing for you except take your money and make you jump threw hoops when you cancel their service and want your money back. I owed the IRS back taxes, seeing how I didn't keep my appointment with the IRS they levied my bank account so I hired [edited]. They told be they would get my back tax amount reduced, levy taken off, and no future levies from the IRS would get put on my account, get the money back that the IRS levied, all the penalties drop and I would only have to make a low monthly payment. It all sounded good, but NONE of it was true. [edited] didn't help me, they made it worst. My bank account got levied again. I made an appointment with the IRS and within the hour the second levy was taken off my account and I got my money back. I canceled my service with [edited] 4 months ago and they still haven't refunded my money of almost $3000.00. My advice just talk to IRS they are easy to work with.

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PreviousEmployee22
Burbank, US
Jun 11, 2011 1:29 am EDT

THIS is the fakest company ever. I am a previous employee for this LAME company. They will TAKE your money, and goodluck getting a hold of them to return your money, because THEY WON'T. I felt so bad for the clients who would call and HAD ALREADY PAID and NO work was done for them. DO NOT HIRE THESE SCAM ARTISTS.

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Eagle Rock, US
Jun 10, 2011 3:22 am EDT

OK. So This is the reason why this company is such a rip off! I just got fired from there for asking too many questions. This is the ad they post on Craiglist for people that want to work there. Beware. THIS COMPANY IS ONLY OUT TO GET YOUR MONEY! IT IS A SCAM. Here is the ad...
Telephone Sales Professional - $50 - $75K + 1st Year (Glendale)

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Date: 2011-06-03, 5:38PM PDT
Reply to: job-yj2vj-[protected]@craigslist.org [Errors when replying to ads?]
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We are a nationwide tax mediation and representation services firm currently seeking to add an additional telephone sales professional to add to our team.

Our national advertising campaign generates a high volume of inbound prospects that clearly have a need for our services. The IRS has done a large portion of the job for us as these people are experiencing collections activity and are contacting us to represent and protect them.

If you are selected for a position with our firm, you would receive leads that are screened and live transferred to you by our pre-sales department

Our sales reps do not prospect for leads, cold call, or handle any form of customer service. We have support staff that handles all of the dirty work so that you only have to worry about closing more deals.

We are seeking an experienced and proven telephone sales professional that is career minded and looking to grow with a rapidly expanding company.

In order to be considered for this position you MUST have the following qualities:

• Proven track record of personally closing sales over the telephone

• Ability to follow a scripted presentation without exception

• Ability to work well in a fast paced environment

• Coach-able and capable of following instructions

• Aggressive personality with without being abrasive

We are looking for a true professional that understands the meaning of integrity and has a can do, do it now attitude.

If you are a career minded professional that is looking for a chance to grow with a rapidly expanding company we would like to talk to you.

For immediate consideration, Copy & Paste your resume into the body of your email and include "Sales" in the subject line. Attachments will not be opened or considered!

We look forward to offering you the last position you will ever apply for!

• Location: Glendale
• Compensation: • Compensation: $50, 000 - $75, 000 + First Year
•Principals only. Recruiters, please don't contact this job poster.
•Please, no phone calls about this job!
•Please do not contact job poster about other services, products or commercial interests.

PostingID: [protected]

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Eagle Rock, US
Jun 10, 2011 2:18 am EDT

This Place is a Scam. I use to work there. They Charge $2000 for their serivce. Use your money to pay IRS rather then these people.

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tomorrowisunuthaday
Nashville, US
Jun 02, 2011 3:26 am EDT

This company is the perfect example of the fleecing of America. Their robotic antics and scripted conversations allow you to believe they are going to help you. I know someone who worked there and as an employee they were embarrassed to have even associated with this company. Instead, they convince you that they are the only way to help resolve your IRS problems.. THEY TAKE A HUGE PERCENTAGE. Not only that THEY LIE TO YOU! One of the salespersons told a customer to not pay the IRS one of the payments because she didn't get paid for her commission. How unethical is that? The salesmen are constantly directed to take control of conversation. If you are smart, hire an attorney or deal directly with the IRS. This is just another scam trying to take advantage of people. You have absolutely no hope if you connect with this company!

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noel hina
Anaheim, US
Jan 07, 2011 8:57 pm EST

THEY GOT ME FOR 1000.00 the person said he was a christien why does the state of california let companys still stay in business i have two daughters and work verry hard for my money is their anything i can do is their a lawyer that can help i could have used this money to pay my tax bill

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kent woolridge
las vegas, US
Oct 27, 2010 5:28 am EDT

STAY AWAY FROM [edited] ! They got me for $2500 for a tax issue I have with the state of California. It's hard to believe that in times like these, this company is still able to remain in business. All I can say is they're lucky I'm a changed man today, because if I were the old me, I'd hunt those [censor] down and give them some street justice like they really deserve.

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AMG-C
Los Angeles, US
Aug 06, 2010 5:33 pm EDT

better yet guys ill do u another favor... I'LL GIVE YOU THE PHONE NUMBER TO THE CEO ... NOT HIS OFFICE BUT HIS DIRECT CELL PHONE SO YOU CAN TELL HIM YOURSELF... U LIKEY? I THOUGHT U WOULD

CHIEF CROOK

CEO ASHOK TANDON - 323.423.8858
CEO ASHOK TANDON - 323.423.8858
CEO ASHOK TANDON - 323.423.8858

and when he asks how u got his number, do me a solid and tell him " the pissed off black girl gave it to me"

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AMG-C
Los Angeles, US
Aug 06, 2010 5:12 pm EDT

i worked for [edited] for three and a half days... they fired me for asking too many questions.

They lie to the IRS (their words not mine) to get holds for clients to buy them time to collect all their money from the client before they file for a clients settlement offer. They charge on average $1500-$2500 to their clients. Just for some clients to later find out they owed only $250 dollars.

The woman named Morgan who "trained" me came to work in cut off jeans the entire three days I was there. She had multi colored hair and piercings in her lips. This is their standard of professionalism. The performed no background check on me before hiring me. They laugh at their clients, were rude to them, and told lies to 90 percent of clients. Their client relations department is comprised of 3 women. Amber, Morgan, and Serene. (in order of stupidity) Three of the dumbest women i've ever met i swear im not just saying that cause im pissed. They thought it was cute to be rude and lie and i'm not sure if they're in on the gag but they but their definitely too stupid to figure it out on their own. It takes forever for cases to be pushed through because they all have add. They call each other sluts and [censor]es all day for fun. the entire office refused to outlook emails ...instead they just walk up to u and ask you a question while ur on the phone doing something else. I didnt meet their manager Valencia... but Morgan said "she was hired for her boobs cause shes dumb as rocks" but Morgans is dumb as salt so i kno don't kno how much weight that holds. Valencia was out with a back injury for the week while i was there. In her absence all three girls met with their pimp, i mean boss Ashok to try to get her fired behind her back cause apparently she asks them to work when their there. I only accepted the position because i was told he needed a department manager and i was to learn the company would be reviewed in three months.

They have ONE TAX PREPARER in the entire office. But they call it a [edited]!
AND I WAS NEVER INTRODUCED TO NOR HAVE I SEEN ANY LAWYER ON THEIR PREMISES

After being let go I tired to cash my final check at a check cashing place and was informed that there were several red flags on that company for MARKETING SCAMS!

CEOS NAME: ASHOK TANDON---ashok@taxnetworkusa.com
His co-conspirator goes by the name Mike

Their current address is 1480 Colorado Blvd., Los Angeles (Eagle Rock) 90041
buyiers beware!

ASHOK CAN TAKE THAT JOB AND SHOVE IT!

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Thomas S Hubbard
Alexa, US
Jul 18, 2010 11:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I too was duped. My name is Thomas Hubbard. I have decided to fight back. I have already written back to the Attorney General of California, consumer protection, as well as I am writing to all of the attorneys general in each state. I am not asking except for the attorney general in California, to get me my money back, but to advise them of these scam artists.

I would very much like to hear from you. I would like very much to get you and others like us to jointly write a complaint as well as we individually file a complaint. I can help you draft that complaint. Stolen from me was $3, 000.00 not much compared to some, but more than others, and they did not provide me with the services I was told I would get.

So I invite you to call me, [protected] and/or email me at tshubbardjr@gmail.com so we can start an offensive against these con men and put them out of business eventually and maybe even see one or more put behind state bars or federal prison.

I hope to hear from you.

T.S. Hubbard, Jr.
39 Carriage House Circle
Alexandria, VA 22304

PS By the way, I decided to call the IRS myself directly. I found that they are very nice and they are working with me. Really, they do not charge for their time and solid advice. But that is up to you. If you want to learn more about my experience call me.

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Mariam10
, US
Jul 08, 2010 1:46 pm EDT

Whatever you do, DO NOT EMPLOY THIS FIRM. This is a total scam! They took $4K from me and so far have done nothing to help me. They missed a deadline to reject a warrant notice for a lien on my home. Now, I have a lien on my home and the IRS is threatening me with income garnishment. Every time I contact them, no one ever returns my call. When I do speak with the representatives there, each person gives me a different story. It's been almost 4 months and they have yet to file a POA for me which should be done within the first 24 hours they are hired. I recoeved my initial call from a representative there named John Real and promised me that they would protect me and so far they have DONE NOTHING. I am now in the process of reporting them to the BBB and the attorney general's office. THEY ARE CROOKS!

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Query
, US
May 26, 2010 4:46 pm EDT

Does anyone have a real address for [edited]. Directory assistance says there is no company by that name in Los Angeles which is the location they told me when I spoke with them. If you have an address where you may have sent some of your documents or if they gave you an address, please post. Thanks

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BOOPE
, US
May 07, 2010 8:28 pm EDT

[edited] IS A BIG SCAM. i FOUND THEM ON LINE. WE WERE IN TROUBLE WITH THE IRS. [edited] MAKE THEMSELF SOUND VERY PROFESSIONAL. THEY SUCKED MY HUSBAND OUT OF ALMOST
3000.00 FOR NOTHING. THEY SAID DON'T COMMUNICATE WITH THE IRS. THEY WOULD TAKE CARE OF IT.tHE IRS CONTINUED TO SEND US LETTERS WITH THREATS OF LEVIES.[edited] ASK US TO FAXED
TAX RETURNS WHICH WE DID, SOME HOW THEY NEVER RECEIVE SOME OF THEM. THEN THEY TOLD US TO MAIL THE SAME TAX RETURNS WHICH WAS STUPID OF US BUT WE DID. WE STARTED THIS PROCESS IN
THE BEGINNING OF JANUARY. THEY WOUL CALL NOW AND THEN WHEN THEY WANTED TO TAKE MONEY FROM MY HUSBAND ACCOUNT.BUT THEY DON'T EVEN CALL ANYMORE. WE HAVE NOT HEARD FROM THEM IN WEEKS. THEY NOW HAVE OUR TAX RETURNS AND EVERYTHING. AND BEAT US OUT OF 3000.00
THESE PEOPLE SHOULD BE PUT IN PRISON, BECAUSE THEY ARE SCAM ARTIST. WE ALSO NEVER TALK TO THE SAME PERSON SOME ONE ELSE WAS ALWAYS HANDLING OUR CASE. THE BBB SHOULD INVESIGATE
THESE PEOPLE BEFORE ADDING THEM TO THEIR BBB LIST. WHEN YOU SEE OR HEAR THE NAME TAXNETWORK USA, PLEASE RUN THE OTHER WAY.

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Mary Gu
Allenhurst, US
Mar 17, 2010 7:42 pm EDT

My name is Mary G. - I was somewhat hesitant to move forward with any firm due to the fact there appear to be a lot of companies out there that are not trustworthy. I figured I would take a chance since I am terrified about communicating with the IRS. I am very happy so far, they lifted a $776 bi-weekly garnishment within 7 days, whew. The communication so far is good as well, it has been 2 months and they have been what appears to be a lot of work so far. If that changes I will post something immediately ;).

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cindi lou
, US
Feb 19, 2010 5:09 pm EST

I too was sucked in by these people, but knew they could not be who they represented themselves to be, as the language they used when speaking to me was so unprofessional. Additionally, I couldn't find any of them listed under the State Bar of California, so don't know how they can practice as lawyers if they aren't members of the bar!